Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on June 6, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Wi-Fi (1)

Is Wi-Fi available?

Wi-Fi (wireless LAN) is available throughout the facility.

Access (1)

How long does it take to get here from central Tokyo?

About 5 minutes on foot from Okutama Station, the terminal station of the JR Ome Line. From Shinjuku Station to Okutama Station takes approximately 1 hour 40 minutes by train. By car, it takes about 40 minutes from the Aome Interchange on the Kensodo Expressway.

Check-in (1)

What are the check-in and check-out times?

Check-in is from 15:00 (last entry 18:00), and check-out is 10:00. Times may vary depending on your plan.

Nearby activities (1)

What kind of activities are available in the surrounding area?

Activities in and around the ryokan include stream fishing, canoeing, river rafting, hiking, mountaineering, and exploring the Hihara stalactite cave. Okutama Lake and Mount Mitake are also nearby, making this an ideal base for nature tourism.

Foreign-language support (1)

Can you communicate in English?

We have several staff members who speak some English. While foreign language support is limited, basic communication is possible.

Payment (1)

Which credit cards do you accept?

VISA and JCB are accepted. For details, please check directly with the ryokan.

Day-use bathing (1)

Is day-trip bathing available?

Day-trip bathing is available. Hours are 15:00–22:30 and 6:30–10:00 (we recommend confirming in advance as times may change). For pricing, please contact the ryokan directly.

History (1)

What is the history of this ryokan?

An established ryokan with approximately 200 years of history, it was once visited by the imperial family, literary figures, and notable persons. Located within Chichibu Tamaacana National Park, it has built a long legacy amidst the rich seasonal landscapes of the Okutama region.

Hot springs (1)

What are the features of the hot spring?

The natural hot spring is called "Hikawa-go Asaba no Yu". You can bathe while enjoying views of the Okutama wilderness and pristine river through large windows. The name comes from "Asaba no Sato" (the village of hemp leaves), a place famous for producing high-quality hemp that was even presented to the imperial court. The spring is effective for fatigue recovery and health improvement. Day-trip bathing is also available.

Rooms (1)

How many rooms are there and what types?

This is a small inn with 8 rooms total. The rooms are primarily traditional Japanese-style (tatami mat) spaces with a calm atmosphere. Each room is equipped with a TV, electric kettle, tea set, yukata, towels, bath towels, slippers, and Wi-Fi (wireless LAN).

Meals (1)

What kind of food is served?

You can enjoy local regional and kaiseki cuisine featuring locally caught river fish (sweetfish and alpine char), grilled fish, homemade konjac, and seasonal mountain produce. Both breakfast and dinner are served in the main dining area.

Parking (1)

Is there parking?

There is a free parking lot with 10 spaces. Reservation is not required.

Other (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Is there parking?

Yes, parking is available. For details, please contact the facility.

What is the address?

1414 Hikawa, Okutama, Nishi-Tama District, Tokyo

How do I get there?

About 5 minutes on foot from Okutama Station on the JR Ome Line

What is check-in time?

15:00

What is check-out time?

10:00