Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
All rooms are equipped with free Wi-Fi.
Access (1)
Is there a shuttle service from Kaga Onsen Station?
We operate a free shuttle bus from JR Kaga Onsen Station (advance reservation required by the day before your stay). Departures to the station run 8:45–11:15, and pickups from the station run 14:15–17:45.
Services (1)
Is there a welcome drink?
Welcome drinks are available 24 hours in the lobby. We offer draft beer, Ishikawa sake, 100% fresh juice, coffee, and tea.
Check-in (1)
What are the check-in and check-out times?
Standard check-in is 15:00 (until 18:00) and check-out is 11:00. Times may vary depending on your plan.
Nearby sightseeing (1)
What are the nearby tourist attractions?
About a 9-minute walk from the ryokan is Rosanjin Gokyo Ato "Iroha Souan." You can also walk to the hot spring town of Yamashiro Onsen. The location offers easy access to the other hot springs in the Kaga Onsen area: Katayamazu, Yamanaka, and Awazu.
Traveling with children (1)
Can families with children stay here?
We welcome families with children. The facility includes amenities like a pool and game corner, providing a family-friendly environment. Please check our official website for children's rate plans.
Rooms (2)
What kind of facility is the annex "Kanade"?
The annex "Kanade" has 45 rooms and is a separate, tranquil space with its own dedicated entrance and lobby. The sukiya-style Japanese rooms offer views of the Japanese garden where you can spend a luxurious time.
What types of guest rooms are available?
We have 224 rooms in the main building and 45 rooms in the annex "Kanade." The main building offers various room types including Japanese, Japanese-Western, and Western rooms. The annex "Kanade" features a dedicated entrance and sukiya-style pure Japanese rooms where you can enjoy moments of tranquility.
Facilities (1)
Are there spa or recreational facilities?
You can use the spa salon (reservation required), karaoke rooms (30 rooms, 18:00–24:00, reservation required), billiards, table tennis (3 tables), game corner, sports gym, and year-round swimming pool.
Hot springs (1)
What are the features of the hot spring?
We have a large bath using our private hot spring source, "Kaga Hyakumangoku Onsen," where you can enjoy pure hot spring water. The facility features a large bath, open-air bath, and sauna, all refreshed during a 2018 renovation. A private-source footbath is also set within the Japanese garden.
Highlights (1)
Tell us about the Japanese garden.
Our 20,000-tsubo Japanese garden displays beautiful seasonal scenery. At night, it is lit up and staged with sea of clouds effects for a magical atmosphere. Walking paths wind through the garden with pavilions and a private-source footbath, where you can enjoy the sound of waterfalls.
Meals (1)
What is included in the meals?
We offer kaiseki cuisine made with carefully selected local Kaga ingredients, as well as a Japanese-Western buffet featuring nigiri sushi and live-kitchen stations. Dinner is served at "Gosai" (17:30–22:30) and dining restaurant "Ume no An" (18:00–21:00). Breakfast is 7:00–10:00.
Parking (1)
Is there parking?
We have a free parking lot with capacity for 200 passenger cars and 20 large buses. No reservation needed—parking is on a first-come, first-served basis. Staff at the main entrance will direct you.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-in?
15:00
What time is check-out?
11:00
How do I get there?
From JR/IR Ishikawa Railway Kaga Onsen Station: free shuttle bus in approximately 10 minutes (reservation required by the day before) / From Hokuriku Expressway Kaga IC: approximately 15 minutes by car / From Katayamazu IC: approximately 20 minutes by car
Is there parking?
Yes, parking is available. Please contact the facility for details.
What is the address?
11-2-1 Yamashiro Onsen, Kaga City, Ishikawa Prefecture