Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available in the lobby and the rooms.
Access (1)
How do I get there from the nearest station?
About 10 minutes' walk or about 5 minutes by taxi from JR Ito Station. By car it is about 30 minutes from Numazu IC on the Tomei Expressway.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 12:00. Check-in is completed in your room.
Pets (1)
Can I stay with a pet?
We have dog-friendly rooms that accept dogs up to medium size (20 kg or less), up to two dogs per room.
Rooms (1)
What room types are there, and how many guests do they take?
There are Japanese rooms for 2, 4 and 6 guests, plus dog-friendly rooms for up to 4. There are 30 rooms in all, every one with its own indoor cypress bath fed continuously from the source.
Facilities / Equipment (2)
Is there a hot spring pool?
There is an outdoor pool fed by the hot spring source and kept at a comfortable temperature all year, enjoyable for adults and children alike.
Is there a shop?
There is a shop in the inn selling Kai original products along with local sweets and crafts, open 9:00-12:00 and 15:00-20:00.
Hot springs / Baths (2)
What are the qualities of Ito Onsen?
Ito Onsen, known as a beauty bath, has one of the largest water yields in Japan. The large bathing hall, the foot bath, the hot spring pool and the baths in the rooms are all fed continuously from the source.
What baths are there, and when can I use them?
The water flows continuously from the source. The large bathing hall is open 15:00-25:00 and 5:00-11:30, and the open-air bath 15:00-22:00 and 6:00-11:00.
Meals (1)
When are meals served?
Dinner starts at 17:30 or 19:30, and breakfast is 7:30-9:20 (last entry). We serve Japanese kaiseki cuisine using the produce of Izu's mountains and sea.
Parking (1)
Is there parking, and is it free?
There is free parking for 25 cars.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes' walk or about 5 minutes by taxi from JR Ito Station. About 30 minutes by car from Numazu IC on the Tomei Expressway.
What time is check-in?
15:00.
What time is check-out?
12:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-21 Okahiro-cho, Ito City, Shizuoka Prefecture