Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available in the facility?
Free Wi-Fi is available throughout the facility, including in guest rooms.
Access (2)
How do I get here by train or shinkansen?
Take the Hokuriku Shinkansen or IR Ishikawa Railway Line and get off at Kaga Onsen Station. From there, take the complimentary shuttle bus or a taxi for about 20 minutes. Access times: 2 hours 43 minutes from Tokyo Station, 2 hours 3 minutes from Shin-Osaka Station, 2 hours 30 minutes from Nagoya Station.
How do I get here from the airport?
From Komatsu Airport, it is about 35 minutes by car. Alternatively, take a limousine bus from Komatsu Airport to Komatsu Station, then the Hokuriku Shinkansen or IR Ishikawa Railway Line to Kaga Onsen Station (about 45 minutes to 1 hour), and then a free shuttle bus or taxi for about 20 minutes.
Check-in (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. If you use the 14:00 shuttle bus, check-in is still at 15:00, but you can wait in the facility until then.
Smoking (1)
Are all guest rooms non-smoking? Is there a place where I can smoke?
All rooms are non-smoking. We have a smoking booth in the facility, so please use that if you wish to smoke.
Basic information (6)
What is the address?
100 Kawashika-cho, Yamanaka Onsen, Kaga City, Ishikawa Prefecture
Can I use Wi-Fi?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
About 20 minutes by car from Kaga Onsen Station (complimentary shuttle bus available). About 20 minutes by car from Kaga IC, about 30 minutes from Fukui-Kita IC. About 35 minutes by car from Komatsu Airport. From Tokyo Station via Hokuriku Shinkansen: 2 hours 43 minutes minimum, from Shin-Osaka Station: 2 hours 3 minutes minimum, from Nagoya Station: 2 hours 30 minutes minimum to Kaga Onsen Station.
Is there a parking lot?
Yes. Please contact the facility for details.
What time is check-out?
11:00.
What time is check-in?
15:00.
Traveling with children (1)
Can I stay with children? Are there child amenities?
Families with children are welcome. We provide children's yukata (robes). The play room on the 6F offers table tennis, billiards, darts, and other activities for both adults and children (15:00–23:00 and 7:00–11:00 the next morning).
Rooms (1)
What types of rooms and sizes are available?
We offer Western, Japanese, and Japanese-Western rooms, all 35 m² or larger. Categories include Superior (36 m²), Moderate (36 m²), Deluxe (40–54 m²), and Suite (72–78 m²). The maximum capacity is 6 guests in Japanese or Japanese-Western suites. We also have one universal accessible room.
Facilities (2)
Are there entertainment facilities like karaoke?
The facility includes a play room (6F) with table tennis, billiards, darts, and mölkky, a karaoke room (3F, ¥1,650 per room for 60 minutes including tax), and a mahjong room (6F, free, 2-hour sessions). Please reserve karaoke and mahjong at the front desk.
Is there a lounge or welcome drink service?
The 5F lounge (6:00–22:00) offers complimentary welcome drinks including sake, kaga roasted tea, and soft drinks, plus snacks (15:00–22:00), with views of the Daishoji River gorge. Coffee is available from 6:00–22:00.
Hot springs (1)
What kind of hot spring facilities do you have?
We draw water from Yamanaka Onsen, which opened 1,300 years ago. The weakly alkaline water is known for its skin-beautifying properties. Facilities include a large bath with a cypress wood bath, sauna, and outdoor bath. An after-bath lounge offers complimentary drinks including ice cream and local tea.
Shuttle service (1)
Is there a free shuttle bus from the nearest station?
Yes, we offer a complimentary shuttle bus from the south exit (Onsen Central exit) of JR Kaga Onsen Station. Station departures: 14:00, 15:00, 16:00 (approximately 20 minutes each). Hotel departures: 09:40, 10:40. Capacity is 9 people on a first-come, first-served basis, so please confirm in advance.
Meals (1)
What kind of meals are served?
We offer a luxurious buffet featuring fresh seafood from the Japan Sea, Wagyu beef, Kaga vegetables and other seasonal ingredients from the Hokuriku region. You can also enjoy a live kitchen where our chefs cook in front of you. Our restaurant 'Kazakaze' also serves course meals featuring Hokuriku seasonal ingredients in both Japanese and Western styles.
Parking (1)
Is there a parking lot? Is there a fee?
We have a free parking lot with 75 spaces. Please feel free to use it when you arrive by car.