Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Shuzenji Station?
About 10 minutes by taxi from Shuzenji Station on the Izuhakone Railway. By car, take the Izu Jukan and Shuzenji roads from Numazu IC on the Tomei Expressway or Nagaizumi-Numazu IC on the Shin-Tomei Expressway, leave at Shuzenji IC and follow Prefectural Route 18.
Cancellation (1)
What is the cancellation policy?
The standard charges are 30 per cent from 7 days before, 50 per cent from 3 days before, 80 per cent the day before and 100 per cent on the day or for a no-show. The rates may differ on peak dates.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00.
Occasions (1)
Who is the inn best suited to?
It is an inn of detached rooms for adults who know the real thing and value all the senses. It suits couples wanting a private stay and anniversary trips in particular.
Rooms (1)
What style are the rooms?
The rooms are detached buildings set around an atmospheric inner garden. Each has its own bath filled with Shuzenji hot spring water, so you can bathe in complete privacy.
Hot springs (2)
What are the qualities of Shuzenji Onsen?
Shuzenji Onsen is the oldest hot spring in Izu, with more than 1,200 years of history and a legend that it was discovered by Kobo Daishi. The water is alkaline and soft.
What bathing facilities are there?
Each room has its own bath filled with Shuzenji hot spring water, so you can enjoy the oldest hot spring in Izu in complete privacy.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available inside the inn.
Meals (1)
What is the food like?
We serve kaiseki cuisine using the finest ingredients, prepared with care. It is food for adults who know the real thing, appealing to all the senses.
Parking (1)
Is there parking?
There is parking in front of the inn. Please see the official website or ask when booking for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes by taxi from Shuzenji Station on the Izuhakone Railway. By car, from Numazu IC on the Tomei Expressway via the Izu Jukan and Shuzenji roads to Shuzenji IC.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
3455-1 Shuzenji, Izu City, Shizuoka Prefecture