Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the facility. For details, please check with the front desk or visit our official website.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 10:00. Times may vary depending on your plan, so please confirm your reservation details.
Nearby sightseeing (1)
Can I combine a stay with sightseeing in Obihiro and Tokachi?
Tokachi River Onsen is conveniently located about 30 minutes from Obihiro Airport and about 20 minutes from JR Obihiro Station, making it an ideal base for sightseeing. It pairs well with Tokachi's vast natural landscapes, farm tours, and sweets exploration.
Rooms (1)
All rooms have private open-air baths—what are the views like?
From the room windows, you can see the sweeping views of the Tokachi mountains and the spectacular sunset over the Tokachi River. You can enjoy a private Moor onsen experience while taking in the natural scenery.
Hot springs (3)
Is there a large public bath?
We have a large public bath available. You can bathe in a spacious tub while enveloped in the soothing comfort of the Moor onsen.
Can I use the in-room hot spring 24 hours a day?
All rooms have a private open-air bath with flowing hot spring water from the source. You can enjoy the Moor onsen as many times as you like, whenever you wish.
What kind of hot spring is Moor onsen?
A rare plant-based hot spring worldwide, rich in organic matter (humic acid) derived from ancient vegetation. Known for its amber-colored waters and called "natural facial lotion," it is expected to have moisturizing effects on the skin. It is designated as a Hokkaido Heritage site.
Meals (1)
What kind of meals are served?
We serve colorful kaiseki (multi-course Japanese dinner) made with seasonal Tokachi ingredients. You can enjoy the blessings of the land through seasonal cuisine, such as morning-picked asparagus in spring and Tokachi black wagyu beef.
On-site facilities (1)
What is the Premium Lounge?
It is an exclusive lounge available only to guests staying in Toyosu-tei. We provide hospitality offerings throughout the day, allowing you to enjoy a special stay experience.
Parking (1)
Is there a parking lot?
We have parking available. For details, please check our official website or contact us directly.
Other (6)
How do I get there?
About 30 minutes by car from Obihiro Airport, about 20 minutes by car from JR Obihiro Station. Within walking distance of Tokachi River Onsen bus stop.
What is the address?
Hokkaido, Kato-gun, Otofuke-cho, Tokachi River Onsen Kita 15-chome 1, Hokkaido
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-out?
10:00.
What time is check-in?
15:00.
Is there a car park?
Yes, it is available. For details, please contact the facility.