Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How long does it take from Tokyo?
About 75 minutes from Tokyo Station to JR Nasushiobara Station on the Tohoku Shinkansen, then about 40 minutes by shuttle bus (booking required), so about 2 hours 30 minutes in all.
Access / Shuttle service (1)
Is there a shuttle from Nasushiobara Station?
Yes, a free shuttle bus runs from JR Nasushiobara Station (advance booking required), taking about 40 minutes. Please arrange it with us after making your booking.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is around 11:00. Times may differ by plan, so please check when booking.
Nearby sightseeing (1)
What nature and sights are there nearby?
The inn is surrounded by the rich nature of the Nasu highlands, where you can watch birds and walk in the woods. It is also convenient for a range of attractions including the Nasu mountains, Nasu Animal Kingdom and the outlet garden.
Hot springs (1)
What kind of hot spring water is it?
Nasu has a wide variety of spring water, valued for its effect on the skin and for easing tiredness. Every room has a semi-open-air bath fed straight from the source.
Hot springs / Rooms (1)
Does every room have a hot spring bath?
Yes, every room has a semi-open-air bath fed continuously from the source, so you can bathe privately amid the beauty of the seasons.
Special plans (1)
Is it suitable for couples or an anniversary?
Yes. Every room has a semi-open-air bath fed from the source, and the quiet setting in the forest gives you private time, ideal for an anniversary or a special occasion.
Meals (1)
What style are the meals?
Dinner and breakfast are special seasonal courses in which the chef makes lavish use of carefully chosen local ingredients, so you can taste the natural bounty of Nasu to the full.
On-site facilities (1)
Is there a lounge for guests?
Yes, there is a lounge for guests, serving snacks and a range of drinks for a relaxed and luxurious moment.
Parking (1)
Is there parking?
Yes, there is a car park. Please see the official website or contact us for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 75 minutes from Tokyo Station on the Tohoku Shinkansen, then about 40 minutes by shuttle bus from JR Nasushiobara Station (advance booking required). About 20 minutes by car from Nasu IC on the Tohoku Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2341-1 Takaku Otsu, Nasu Town, Nasu District, Tochigi Prefecture