Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 3, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get to the hotel from Aizu-Wakamatsu Station?
From JR Banetsu-Saisen Line Aizu-Wakamatsu Station, a taxi takes about 15 minutes. You can also take the town loop bus "Haikara-san" or "Akabe" and get off at "Aizu Buke-yashiki Mae" bus stop, then we offer free shuttle service to the hotel (please contact us on arrival).
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00–19:00, and check-out is 10:00. Some plans may offer late check-out options.
Traveling with children (1)
Is it enjoyable with children?
With buffet meals that everyone from children to adults can enjoy and spacious rooms, the inn is much used by families. Events such as the Children's Hot Spring Tour are also held during the spring and summer holidays.
Rooms (1)
What types of guest rooms are available?
We have 160 rooms total across three buildings: Tower Building, Suzaku-tei, and Main Building. Room types include Japanese-style, Western-style, combined Japanese-Western style, and special rooms. Some rooms overlook the Aizu-Wakamatsu cityscape. All rooms are non-smoking.
Day use (1)
Can I bathe without staying overnight?
Day bathing is available. Please see the official website or call us for charges and times.
Hot springs / Baths (3)
What types of open-air baths are there?
There are two scenic open-air large baths: "Sora no Yu" and "Tana-gumo no Yu". You can enjoy both as they rotate between men and women morning and evening. The attraction is the panoramic view of the Aizu basin from an elevation of about 300 meters.
What is the hot spring water quality?
Sulfate spring. It is said to be effective for neuralgia, muscle pain, poor circulation, and fatigue recovery.
Is there a sauna?
A sauna is available in the large bath. Please check with the front desk for usage details.
Equipment / Services (1)
Are there relaxation or beauty treatments?
We offer relaxation treatments including full-body care, head care and body treatments. Please ask at the front desk for details.
Meals (1)
What is the dining style?
Dinner and breakfast are provided buffet-style at the restaurant "Agaransho". A wide variety of menus includes local Aizu dishes such as kozu (small soup), horse tendon stew, Kitakata ramen, and sauce katsu-don. Open kitchen offerings of tempura and teppanyaki are also popular.
Parking (1)
Is there parking? Is there a charge?
We provide free parking for approximately 150 vehicles. If full, you may be directed to a nearby shared parking lot (contracted) in the Higashiyama Onsen area.
Other (6)
How do I get there?
About 15 minutes by taxi from JR Intetsu West Line Aizu-Wakamatsu Station. Free shuttle from "Aizu Samurai Residence" bus stop on the town loop bus (reservation required). About 20 minutes by car from Aizu-Wakamatsu IC on the Bandai Expressway.
What is the address?
706 Inyard, Ishiyama, Oaza, Higashiyama-machi, Aizu-Wakamatsu, Fukushima Prefecture
What is the check-out time?
10:00.
Is there parking?
Yes, parking is available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-in time?
15:00.