Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How long does it take from central Tokyo?
About 2 hours from central Tokyo on the Ome Line (local train). The nearest station is Hatonosu on the JR Ome Line, about 5 minutes' walk away.
Amenities (1)
Can I borrow a yukata?
You may choose a yukata in the pattern you like from the lobby, where several patterns are available.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan, so please check when booking.
Pets (1)
Can I stay with a pet?
The official website does not state a policy on pets, so please contact the inn directly before booking.
Traveling with children (1)
Can I stay with children?
Yes, you can stay with children. There is also a children's rate for day-use bathing (660 yen for age 4 to elementary school). Please discuss room size and meals when booking.
Rooms (1)
What room types are there?
The rooms are mainly Western style with a balcony and en-suite bath and toilet. The top floor has a Japanese-Western room of 57 square metres sleeping up to 5, popular with three generations travelling together. All rooms are non-smoking.
Day-use bathing (1)
Can I use the baths without staying overnight?
Day-use bathing is available 11:30-15:00 (last reception 14:30), at 1,370 yen for adults and 660 yen for children (age 4 to elementary school). Towels can be hired for a fee.
Hot springs (2)
Is there an open-air bath?
There are open-air baths for both men and women. The men's bath lets you bathe to the sound of the Tama River and the breeze through the gorge. The women's bath uses the light, silky water of Tsuru-no-Yu.
What hot springs can I enjoy, and what are their qualities?
There are two: our own Hatonosu Onsen source, tapped in 2017 (with metaboric acid above the standard level), and Tsuru-no-Yu Onsen, an alkaline simple sulphur spring brought in by tanker. Both are known for their effect on the skin.
Sightseeing (1)
What sightseeing spots are nearby?
Hatonosu Gorge, Lake Okutama and the Nippara limestone caves are all close by. We also recommend the Okutama Visitor Center (about 5 minutes by car) and the Seseragi-no-Sato Museum (about 10 minutes by car).
Meals (2)
What is the food like?
Dinner is a full Italian course using seasonal Okutama ingredients such as Akigawa beef, Ome pork, Okutama yamame trout, wasabi and local vegetables, served in a style you can eat with chopsticks.
Can I come just for lunch?
Lunch service is suspended for the time being for various reasons. Please check the official website or call for the latest information.
Parking (1)
Is there parking, and is there a charge?
There is parking. Please check the official website or ask when booking for charges.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Hatonosu Station on the JR Ome Line.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
3-7 Hatonosu, Okutama Town, Nishitama District, Tokyo