Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How far is it to Takachiho Gorge?
Takachiho Gorge is approximately 5 minutes by car. Takachiho Shrine is an 8-minute walk away, and the ryokan is a 5-minute walk from Takachiho Bus Center, so access is convenient.
Cancellation (1)
What is the cancellation policy?
The cancellation policy varies depending on the plan and booking method. For details, please check the terms of use at the time of booking or contact the inn directly (TEL: 0982-82-2006).
Services (1)
Do you offer yukata robes?
Yes, we have approximately 40 yukata robes and belts available. We also offer complimentary dressing assistance. You can enjoy sightseeing in yukata, such as watching Takachiho yonagara.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 10:00. Details may vary depending on your booking plan. Please contact the ryokan directly if you have any questions.
Pets (1)
Can I bring a pet?
Please contact the ryokan directly regarding pets. As this is not stated on the official website, we recommend confirming in advance.
Traveling with children (1)
Can I stay with children?
We welcome guests with children. However, please confirm details in advance with the ryokan, such as conditions for using the private dining room.
Rooms (1)
What types of rooms do you have?
We offer multiple types including Japanese rooms with open-air baths, Japanese-Western rooms with open-air baths, and Japanese rooms with cypress wood indoor baths. The separate building "Bettei Kamoniwa" features Japanese-Western rooms with cypress wood indoor baths and a private kaiseki restaurant with views of a Japanese garden.
Day trips (1)
Can I use the hot spring for the day without staying overnight?
As this is a ryokan accommodation facility, please contact the ryokan directly about day-use hot spring access. The café "Café Terrace Takachiohya" is open to the public from 11:00 to 17:00.
Hot springs / Baths (1)
What types of hot springs and baths are available?
Each guest room in the main building is equipped with either an open-air bath or a cypress wood bath. Rooms in the separate building feature private open-air baths in dedicated gardens, allowing you to enjoy a leisurely soak.
Sightseeing (1)
Can I watch yonagara (night kagura)?
Yonagara is performed at various settlements in Takachiho town from mid-November through early February each year. Our staff can provide information if you consult with them. Takachiho Shrine also holds tourist kagura performances daily.
Meals (1)
What kind of meals are served?
We serve Kyoto-style kaiseki cuisine using carefully selected seasonal ingredients with emphasis on water quality. We also offer special courses such as Ozaki beef steak course. Meals are served in private dining rooms.
Parking (1)
Is there a parking lot?
Yes, we have a shared parking lot. If you are driving, please contact the ryokan in advance for a smooth arrival.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-out time?
10:00.
What is the check-in time?
15:00.
How do I get there?
5 minutes walk from Takachiho Bus Centre, 8 minutes walk from Takachiho Shrine, 5 minutes by car from Takachiho Gorge.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
What is the address?
1171-4 Mitai, Takachiho Town, Nishi-Usuki District, Miyazaki Prefecture