Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. We may be able to accommodate arrival before check-in if you ask in advance, so please contact the front desk (0578-89-2311).
Nearby sightseeing (1)
Can I visit Kamikochi and Norikura?
Buses to Kamikochi and Norikura run from the Hirayu Onsen bus terminal, about 5 minutes' walk away. Hirayu Onsen is a very convenient base for sightseeing in Okuhida.
Smoking (1)
Are there smoking rooms?
Please check the official website (hiratakan.co.jp) or call 0578-89-2311 regarding smoking arrangements on the property.
Traveling with children (1)
Are there meals for children?
Children for whom a child rate is charged are served a children's meal. Individual dishes can also be arranged for a fee, so please enquire if you would like this.
Rooms (1)
What types of rooms are there?
There are four types: an 8-tatami Japanese-style room, a 10-tatami Japanese-style room, the 12-tatami special room Shizuku with a hot spring bath fed directly from the source, and the special room Hibiki (10 tatami plus 6 tatami) with the same. The special rooms have their own cypress bath.
Rooms / Hot springs (1)
Do the rooms have a hot spring bath?
The special rooms Shizuku (12 tatami) and Hibiki (10 tatami plus 6 tatami) have their own cypress hot spring bath fed directly from the source. The 8-tatami and 10-tatami Japanese-style rooms have a shower and bathtub (not hot spring water), and guests can use the communal bath and open-air bath.
Hot springs / Baths (3)
What bathing facilities are there?
In addition to separate open-air baths for men and women, there are three private open-air baths available free of charge. They can be used freely from check-in until 9:00 the next morning. The special rooms also have their own hot spring cypress bath available 24 hours.
Are the private open-air baths free?
All three private open-air baths are free to use. Please use them freely from check-in until 9:00 the next morning.
What are the qualities and benefits of Hirayu Onsen?
Hirayu Onsen has the longest history in the Okuhida hot spring area and boasts an abundant flow. The water, drawn generously from the Yunotaira spring and fed directly from the source, warms you thoroughly and is said to help with neuralgia, recovery from fatigue and poor circulation.
Meals (2)
Can I bring my own food and drink to the dining area?
We ask that you do not bring your own food or drink during meal times, but you may eat and drink elsewhere. Please check with the front desk for details.
What is the food like?
Both dinner and breakfast are served in private rooms in the dining area, so you can eat at your leisure without concern. We serve Japanese cuisine making the most of seasonal Okuhida ingredients.
Parking (1)
Is there parking, and can I park before check-in?
Parking is available. You may park before check-in, so please feel free to use it.
Other (6)
How do I get there?
Within walking distance of Hirayu Onsen bus terminal. About 1 hour by car from Matsumoto IC via National Route 158. About 2.5 hours by highway bus from Nagoya.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-3 Hirayu, Okuhida Onsen-go, Takayama City, Gifu Prefecture
Is Wi-Fi available?
It is not provided.
What time is check-in?
15:00.
What time is check-out?
10:00.