Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 18, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the facility.
Access / Shuttle service (1)
Do you offer transfers from the nearest station?
Free shuttle service is available from Atami and Kinomiya stations. Please notify us in advance at the time of booking.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may vary depending on the plan.
Accessibility (1)
Is there an elevator in the facility?
Some areas of the facility have steps and stairs. If you have any concerns, please contact us before booking.
Traveling with children (1)
Can I stay with children?
We welcome families with children. We have experience accommodating baby food, but please contact us directly before booking for details.
Facilities / Rooms (1)
What is the annex "Ki no ma no Tsuki"?
An annex of 6 rooms featuring interior inspired by the moon, with a private garden terrace attached to each room. Meals are served at "Sushi Kappo Umi no Yuuha". Please note that there are no handrails in the interior corridors, so watch your footing.
Hot springs / Baths (2)
Is there a public bath?
Yes, we have a large public bath and outdoor bath. The large public bath is separated by gender.
I understand all rooms have private open-air baths—are they fed by hot spring water?
Yes, all rooms have private open-air baths fed with hot spring water from Atami's natural hot spring source. You can bathe in your room 24 hours a day.
Special occasions (1)
Can you arrange special touches for anniversaries or birthdays?
We may have anniversary plans available. If interested, please discuss with us at the time of booking or by phone.
Meals (1)
Where are meals served?
Main building guests enjoy Japanese cuisine at the restaurant "Shiro no Ichijuu". Annex "Ki no ma no Tsuki" guests are served at "Sushi Kappo Umi no Yuuha". Dinner is offered in 30-minute intervals from 18:00–20:30. All meals are by prior reservation.
Parking (1)
Is there parking?
Free parking for 30 regular-sized vehicles is available.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
5 minutes walk from Kimomiya Station on the JR Itō Line. Approximately 10 minutes by taxi from JR Atami Station (free shuttle available with advance notice). Approximately 60 minutes via National Route 135 from Tomei Expressway Atsui IC.
What is the check-in time?
15:00.
What is the check-out time?
11:00.
Is there a parking lot?
Parking is available. Please contact the facility for details.
What is the address?
11-48 Mizuguchi-cho, Atami, Shizuoka Prefecture