Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get here from Kinugawa Onsen Station?
From Tobu Kinugawa Onsen Station, you can take the Nikko Kotsu dial bus (which stops at various ryokans) in about 5 minutes for around 1,000 yen. It is about 20–30 minutes on foot. Please note we do not offer shuttle service due to an agreement with the bus company.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is at 10:00.
Nearby sightseeing (1)
What are nearby tourist attractions?
Tobu World Square, Nikko Edo Village, Kinugawa River boat tours, and Nikko Toshogu are nearby, making this an ideal sightseeing base. The autumn foliage season also offers many scenic highlights in this area.
Traveling with children (1)
Is it okay to bring children or babies?
We welcome guests with babies, elderly people, and those with mobility concerns. We offer concept rooms called "Kiddy Room" (renovated in 2015) with consideration for families with children.
Rooms (1)
What types of guest rooms are available?
We have multiple room categories including river-view Japanese rooms, Western rooms in "Yurakukan", and "Natsukashikan". In March 2022, "Yurakukan Western Room" was newly added. River-view Japanese rooms are also popular.
Payment (1)
Do you accept credit cards?
We accept all major credit cards.
Hot springs (2)
How many large baths are there?
There are two large baths: the wooden "Keikoku no Yu" (featuring 5 baths and a sauna) and the stone "Yunosato" (featuring 5 baths and a sauna). You can bathe while enjoying the negative ions along the gorge.
What is the spring water quality like?
It is alkaline simple spring water, a famous hot spring of Kinugawa Onsen. It is a beauty water that leaves your skin smooth and is gentle for children and those with sensitive skin. It is a historic famous spring that was once available only to feudal lords and priests as part of the temple lands of Nikko.
Meals (1)
What kind of meals are served?
We offer a buffet style with freshly made Japanese, Western and Chinese dishes. We provide seasonal menus such as Spring Buffet and Summer Buffet. A private dining kaiseki course option is also available.
On-site equipment (1)
Do you offer relaxation services?
We have a relaxation salon called 'Lucina' in the inn where you can enjoy massages and other services. We also offer seasonal special menus such as summer campaign menus.
Parking (1)
Is there parking?
We have parking available. For details, please check our official website or call 0288-77-0025.
Other (6)
What time is checkin?
15:00.
What is the address?
545 Taki, Kinugawa Onsen, Nikko, Tochigi Prefecture
How do I get here?
About 5 minutes by Nikko Kotsu dial bus from Tobu Kinugawa Line Kinugawa Onsen Station (fare around 1,000 yen) or about 20–30 minutes on foot / About 25 minutes from Imachi IC on the Nikko-Utsunomiya Expressway
What time is checkout?
10:00.
Is there a parking lot?
Yes, we have parking available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.