Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on May 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Wi-Fi (1)

Is Wi-Fi available?

Wi-Fi is available in some rooms (those with a courtyard garden and semi-open-air bath, and Japanese-style rooms with living areas). Internet access is complimentary, but we do not lend out computers or other devices.

Access (1)

Are there tourist attractions nearby?

Adatara-san (15 minutes by car) offers trekking via gondola lift. Other options include Tohoku Safari Park (15 minutes by car), Kasumiga Castle Park (20 minutes by car), and Chieko's birthplace (30 minutes by car). Scenic drives along Bandai-Azuma Skyline and toward Goshikinuma are also recommended.

Amenities (1)

I'm uncomfortable wearing yukata. Is there an alternative?

We offer relaxation wear rental. We have winter-style pajamas (men's LL, L, M; women's L, M) and summer-style samue work wear (unisex LL, L, M, S). Rental normally costs 300 yen, but if you'd like it set up in your room in place of a yukata, it's free. Please contact us in advance if interested.

Check-in (1)

What are the check-in and check-out times?

Check-in is from 15:00, with final check-in at 18:00. Check-out is at 10:00. If you will be arriving after 18:00, please contact us by phone in advance.

Smoking (1)

Do you have non-smoking rooms?

We have 2 non-smoking rooms: "Rindou" and "Shakunage". All other rooms allow smoking, but if you are concerned about tobacco odor, we can apply deodorizing treatment—please let us know in advance.

Basic information (5)

How do I get there?

Located in Takeonsen. 15 minutes by car to Adatara Mountain, 15 minutes to Tohoku Safari Park, 20 minutes to Kasumi Castle Park, 30 minutes to Chie Takeda's birthplace. Scenic driving routes also available to Bandai Atami Onsen and Koriyama IC.

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Is there a car park?

Yes, it is available. For details, please contact the facility.

What time is check-out?

Check-out is at 10:00.

What time is check-in?

Check-in is at 15:00.

Facilities (4)

Are there rooms suitable for elderly guests or those with mobility difficulties?

The rooms with a courtyard garden and semi-open-air bath, as well as the Japanese-style rooms with living areas, require the use of stairs for moving around, so we do not recommend them for elderly guests or those with mobility difficulties. Please consider other room types such as the 10-tatami Japanese-style room or Japanese-Western style rooms. We can also change the dinner venue to table seating, so please let us know in advance.

Is there a shop? Can I use it after check-out?

We have a shop in the facility. Hours are 07:00–21:00. It's a lifestyle shop stocking regional specialty products and is open to non-guests as well. Please visit when you come to Takionsen.

Can I borrow a humidifier?

We offer free humidifier rental. However, quantities are limited, so please inquire when making your reservation.

I heard coffee is available in the lobby—is it chargeable?

Lobby coffee is self-service and complimentary. We also keep books and magazines in the lobby that you're welcome to bring to your room.

Hot springs (1)

What types of baths do you have?

We offer women's and men's large baths, women's and men's open-air baths. Additionally, the rooms with a courtyard garden and semi-open-air bath include a private semi-open-air hot spring bath.

Meals (2)

Where and what time can I have breakfast?

Breakfast is served at "Lemon" (breakfast venue), where you can enjoy seasonal garden views. Service hours are 07:30–09:00. A banquet hall may be used in some cases.

Tell me about the dinner venue. Do you have table seating?

We offer both tatami seating and table seating for dinner. If you have mobility concerns or find tatami inconvenient, please let us know in advance. Table seating may be in a larger dining area (capacity 30). We also have 5 private rooms available.

Parking (1)

Is there a car park? Is there a charge?

We have a free car park with capacity for 12 vehicles. Please note that spaces are limited and the car park may be full.