Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 27, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available. Please contact the inn for details.
Access (3)
Which is the nearest tram stop?
The Kamimachi Itchome stop on the Tosaden Kotsu line is right in front. It is about 9-10 minutes by tram from Harimayabashi.
Is it convenient for Hirome Market and Kochi Castle?
Access to Hirome Market is good, and you can also see Kochi Castle from the open-air bath with a view that looks down over the castle town. The post-bath tea house Shiromiyagura also offers views of the illuminated castle.
How do I get there from the airport?
About 30-40 minutes from Kochi Ryoma Airport to JR Kochi Station by airport connecting bus, then by tram or car. By tram, the Kamimachi Itchome stop is right in front of the inn.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 10:00. Times may differ depending on the plan, so please check.
Smoking (1)
Are there non-smoking and smoking rooms?
Both non-smoking rooms and rooms where smoking is permitted are available. Please state your preference when booking.
Traveling with children (1)
Is there a children's rate?
Children's rates apply from age 0 (from 1 April 2024). Please check the details for each plan.
Rooms (1)
What room types are there?
There are 62 rooms in a variety of styles, including Japanese-style, Western-style and modern Japanese twin rooms. The Tensei area, fully renovated in 2019, has higher-grade rooms.
Facilities (1)
When was the inn founded?
It was founded in 1874 and is a long-established inn representing Kochi with more than 150 years of history. It is also known as a regular lodging for members of the Imperial family.
Hot springs / Baths (1)
What are the hot spring facilities?
On the top floor there is an open-air bath and a communal bath with a view, where you can bathe while looking out over the area below Kochi Castle. A sauna and jacuzzi are also provided. On Tuesdays the communal bath and open-air bath with a view have shortened hours from 16:00 to 24:00 for cleaning.
Meals (1)
When is the straw-grilled bonito demonstration?
A demonstration is held every evening at the straw-grilling workshop on the premises, where you can watch the dramatic straw flames through glass.
Parking (1)
Is there parking, and is there a charge?
There is a paid car park, at around 1,100 yen (including tax) per car per day. Please check with the inn for details.
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-5-34 Kamimachi, Kochi City, Kochi Prefecture
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
In front of the Kamimachi Itchome tram stop on the Tosaden Kotsu line; about 7 minutes by car or 15 minutes by tram from JR Kochi Station.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.