Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 17, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the building.
Access (1)
How do I get here from Higashi-Hagi Station?
About 5 minutes by taxi from JR Sanin Main Line Higashi-Hagi Station. About 20 minutes by car from the Edoumichi IC on the Ogori-Hagi Expressway (free section). From Shin-Yamaguchi Station, approximately 70 minutes by bus to Higashi-Hagi Station, then by taxi.
Services (1)
Is there a welcome service after check-in?
From check-in until 18:00, approximately 16 types of complimentary drinks including draft beer, chu-hai, and sparkling wine are available in the lobby. Coffee and ice candy are also complimentary until 21:00.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 10:00. These times may vary depending on your plan.
Location / Views (2)
What is the 'Sunset's Hundred Selections' view like?
Kikugahama Beach has been selected as one of Japan's 'Sunset's Hundred Selections.' From the beach in front of the ryokan, you can enjoy the beautiful sunset over the Sea of Japan.
Can you enjoy ocean views from your room?
Yes, the ryokan is located directly in front of Kikugahama Beach, which faces the Sea of Japan. From rooms with private open-air baths, you can enjoy hot spring bathing while taking in the ocean view, sounds of waves, and sea breeze with all your senses.
Nearby sightseeing (1)
Is access to tourist spots like Hagi Castle ruins good?
The ryokan is in an excellent location within walking distance of Hagi Castle ruins and the castle town. Matsushita Shrine is about 5 minutes by taxi, making it an ideal base for exploring the UNESCO World Heritage Hagi Castle town.
Rooms (1)
What types of rooms are available?
We offer 15 different rooms with private open-air baths, as well as distinctive Japanese-Western rooms that blend modern atmosphere with Japanese style. Each room has its own character where you can spend a relaxed time.
Rooms / Hot springs (1)
Do all guest rooms have open-air hot spring baths?
Yes, all 15 rooms have open-air hot spring baths. From rooms facing the Sea of Japan, you can enjoy the seasonal seascapes while soaking in the hot spring.
Hot springs / Baths (2)
Are there private open-air baths?
Private open-air baths are available, including the stone bath 'Kazekaoru' and foot baths.
What is the spring quality of the hot spring?
Hagi hot spring is drawn from our own natural spring source underground. It has high ion concentration and is expected to be beneficial for beautiful skin and joint pain relief.
Parking (1)
Is there parking?
Parking is available. For details, please contact the ryokan directly or visit the official website.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
1189-1 Tsubaki-higashi, Hagi, Yamaguchi Prefecture
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
How do I get here?
About 5 minutes by taxi from JR Sanin Main Line Higashi-Hagi Station. About 20 minutes by car from the Edoumichi IC on the Ogori-Hagi Expressway. About 1 minute on foot from Kikugahama Beach.
What time is check-in?
15:00.
What time is checkout?
10:00.