Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on July 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Cancellation (1)

What is the cancellation policy?

The cancellation policy differs by plan. Please see the official website (yunohirakan.net) or contact the front desk for details.

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is from 15:00 (latest 18:00) and check-out is by 10:00.

Nearby sightseeing (2)

What sightseeing spots are nearby?

From Hirayu Bus Terminal it is easy to reach Kamikochi (about 25 minutes by bus) and Norikura (about an hour by bus). The Okuhida Bear Park is about 10 minutes away by car, and natural attractions such as the Hirayu Great Falls are also nearby.

Is it easy to reach Kamikochi and Norikura?

From Hirayu Onsen Bus Terminal, about 5 minutes' walk from the inn, it is about 25 minutes by bus to Kamikochi and about an hour to Norikura, making this a very convenient base.

Traveling with children (1)

Can I stay with children?

Dining at the irori hearth and the rich natural surroundings make this an inn families can enjoy. Please see the official website or contact the front desk for details and children's rates.

Facilities / Features (1)

What is the building like?

It is built in the style of a traditional old house, for a stay away from everyday life. You can take your time in simple surroundings that blend into the mountain village of Okuhida.

Hot springs / Baths (3)

What are the qualities of Hirayu Onsen?

Hirayu Onsen has the longest history in the Okuhida hot spring villages, with about 40 sources in the area. The iron-rich water is known for warming you thoroughly and is said to help with fatigue, neuralgia and poor circulation.

What is the private bath attached to the room?

It is a private bath for your room alone, generously supplied with water from Yunohira-no-Yu, the communal source long treasured at Hirayu Onsen. You can use it whenever you like, 24 hours a day.

What are the large communal bath and open-air bath like?

There is an iron-rich indoor bath that warms you thoroughly, and an atmospheric open-air bath where you feel the breath of the natural world. You can bathe at leisure in the quiet of the mountain village.

Meals (1)

What is the food like?

Dining at the irori hearth is our speciality, with flavourful Japanese dishes made from seasonal ingredients. It is a pleasure for all the senses, to look at as well as to taste.

Parking (1)

Is there parking?

Parking is available. Please see the official website or contact the front desk for details.

Other (6)

What time is check-in?

15:00.

How do I get there?

About 5 minutes' walk from Hirayu Onsen Bus Terminal, from which buses to Kamikochi and Norikura also depart.

What time is check-out?

10:00.

Is Wi-Fi available?

Not available.

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

107-4 Hirayu, Okuhida Onsengo, Takayama City, Gifu Prefecture