Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 10, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How far is it from Yuda-Onsen Station?
About 9 minutes' walk (about 645 m) from Yuda-Onsen Station on the JR Yamaguchi Line, along a single straight road that is easy to follow. A taxi is convenient if you have a lot of luggage.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 16:00 to 23:00 and check-out is 11:00.
Traveling with children (1)
Can I stay with children?
We provide children's slippers, yukata and pyjamas, and offer a full range of family services: baby food on request, children's tableware, hot water for formula milk, nappies on sale in the hotel, free pushchair hire and bed guards.
Rooms (1)
What room types are there?
The rooms are in a Japanese-modern style with beds on a raised tatami platform, all with a soundproofed partition door and a separate washbasin. There are 115 rooms combining the comfort of a ryokan with the convenience of a hotel.
Facilities / Services (1)
Is there a shop in the hotel?
There is a shop in the neighbouring Kamefuku On Place selling souvenirs distinctive to Yuda Onsen.
Hot springs / Baths (2)
What sort of hot spring is Yuda Onsen?
It is a fine spring with the greatest flow in the Sanyo region, and the legend of the white fox is told here. The water is an alkaline simple spring at pH 9.02, silky and gentle on the skin, long loved as a beautifying bath.
Can I use the hot spring in the hotel?
In the hotel building there is a private bath fed straight from the source (charged). Hotel guests may also use the indoor bath, jar baths and open-air bath with a view of the waterfall at the neighbouring Kamefuku On Place, about 150 square metres, free of charge, reached by a covered walkway so you stay dry in the rain.
Equipment / Services (1)
Is Wi-Fi available?
Wi-Fi is available in the building.
Meals (2)
Can I get coffee or a snack?
There is a self-service area where you can help yourself for up to two hours to drinks such as coffee and tea and snacks such as cereal, biscuits and sweets.
What is on the breakfast menu?
A buffet of more than 40 dishes, including menus using ingredients distinctive to Yuda Onsen.
Parking (1)
Is there parking, and is there a charge?
Please use the Yuda Parking multi-storey car park beside the hotel (the car park in front of the hotel is not for guests). Take a ticket on entry and show it at the front desk at check-in. The charge is 400 yen per night (cash only).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 9 minutes' walk from Yuda-Onsen Station on the JR Yamaguchi Line; about 10 minutes by car from Ogori IC on the Chugoku Expressway; about 40 minutes by taxi from Yamaguchi Ube Airport.
What time is check-in?
16:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
4-5-2 Yuda Onsen, Yamaguchi City, Yamaguchi Prefecture