Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 20, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available inside the hotel, and wired connections are also possible.
Access (1)
How easy is it to get here from Hakodate Airport?
Access is excellent: about 10 minutes by taxi from Hakodate Airport. By tram, it is about 3 minutes' walk from Yunokawa Onsen stop.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 to 24:00 and check-out is 11:00 (sometimes 12:00). Times may differ depending on the plan, so please check when booking.
Traveling with children (1)
Can children stay?
The hotel is designed as a space for adults to relax. Please check the official website or call regarding children.
Facilities / Services (1)
Are there stone sauna baths or beauty treatments?
There are stone sauna and beauty treatment facilities. Please see the official website (bourou-hakodate.com) or contact the front desk for details and bookings.
Hot springs / Large public baths (2)
What is the view from the open-air bath in the communal baths?
The open-air bath on the top floor, the highest point in Yunokawa Onsen, lets you bathe while looking at the night view of Hakodate, the fishing boat lights and aircraft taking off and landing at Hakodate Airport.
What are the qualities of the hot spring?
It is a sodium and calcium chloride spring, a good-quality water said to leave the skin looking its best.
Sightseeing / Nearby information (1)
Can I use the hotel as a base for sightseeing in Hakodate?
Yes. It is about 10 minutes from Hakodate Airport, and about 30 minutes by car to the city centre and Mount Hakodate for the night view, making it an ideal base.
Rooms (1)
How many rooms have their own hot spring bath?
Of the 79 rooms, 58 have a natural hot spring bath with a view. You can have a private hot spring to yourself in your room.
Meals (1)
What is the food like?
Under the concept of local, beautiful and bountiful, we serve creative Japanese-Western kaiseki cuisine using ingredients from southern Hokkaido, in four dining venues each with its own character.
Parking (1)
Is there parking?
There is free hotel parking for about 50 vehicles.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes by taxi from Hakodate Airport. About 15 minutes by car from JR Hakodate Station. About 3 minutes' walk from Yunokawa Onsen tram stop.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-17-22 Yunokawa-cho, Hakodate City, Hokkaido