Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 18, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get there from Iyo-Ozu Station?
We collect guests from Iyo-Ozu Station by car; please request this when booking. From Tokyo or Osaka the journey takes about 2.5 hours.
Activities (1)
Are there activities?
You can enjoy activities on the Hiji River such as river descents and boat trips, a walk round Pokopen Yokocho with its Showa-era items, and cormorant fishing in season. Activities for hotel guests can be booked on the official website.
Amenities (1)
What amenities are provided?
So that guests can spend their time in comfort, we have chosen each amenity with care, including skincare products made with pure domestic natural silk and high-quality room wear.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-20:00 and check-out is 12:00 (midday). Check-in is at the front desk building OKI (378 Ozu, Ozu City, Ehime). Please contact us in advance if you will arrive after 20:00.
Reservations (1)
How do I book, and who do I contact?
Booking online through the official website (ozucastle.com) is the best value. Telephone enquiries are taken on 0120-210-289 (11:00-20:00). Discounted plans exclusive to the official website are also available.
Nearby sightseeing (1)
How do I get to Ozu Castle?
Ozu Castle stands directly in front of the hotel and can be reached on foot. You can walk through the historic castle town enjoying the scenery on the way.
Traveling with children (1)
Is it enjoyable for children and families?
There is plenty for families, including the history and culture of the castle town and activities on the river. As the buildings are historic, however, we recommend contacting us in advance if you are travelling with young children.
Rooms (1)
What guest room buildings are there?
There are several distinctive buildings, including OKI, the residence of a merchant who made his fortune in wood wax, the Uraoka Residence (SADA) directly opposite Ozu Castle, and a converted restaurant founded in 1688. Each has its own history and character.
Facilities / Concept (1)
What does a dispersed hotel mean?
NIPPONIA HOTEL Ozu Castle Town treats the whole of the old castle town as a single hotel, with the guest rooms, front desk and restaurant spread through the town. Historic buildings such as merchants' houses and storehouses serve as guest room buildings, and after checking in you walk through the town to your room.
Meals (1)
Where are meals served?
The restaurant is in SADA. Breakfast is served in TUNE, a converted restaurant founded in 1688. We serve dishes made with local ingredients.
Parking (1)
Is there parking?
There is no car park reserved for guests. If you come by car, you may use the free municipal first tourist car park, about 4 minutes' walk from the restaurant.
Other (6)
How do I get there?
We collect guests from Iyo-Ozu Station by car. About 1 hour by car from Matsuyama. About 2.5 hours from Tokyo or Osaka.
What is the address?
378 Ozu, Ozu City, Ehime Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is not available.
What time is check-out?
12:00.
What time is check-in?
15:00.