Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on May 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (2)

What are the nearby tourist attractions?

Naruko Onsen foot bath is about 5 minutes by car, Naruko Dam, Kokeshi Museum, and Gata-numa are about 10 minutes away, and Onikube Geyser is about 20 minutes away. Ginzan Onsen (about 50 minutes), Hiraizumi (about 60 minutes), and Umino-mori Aquarium (about 60 minutes) are also within reach.

Can car navigation systems guide me to the wrong location?

Some car navigation systems and mobile phone maps may direct you to a different location. Please note that our facility is located 200 meters ahead after crossing the Kamikawara Bridge and turning right.

Check-in (1)

What are the check-in and check-out times?

Check-in is 13:00–19:00 (dinner is at 18:00), and check-out is 10:00. Note that the footer also states "Check-in 15:00–". Please call if you have any questions.

Smoking (1)

Are there smoking rooms available?

Our facility does not have non-smoking rooms; all rooms are smoking-permitted. Guests who prefer non-smoking should be aware of this.

Basic information (5)

What is the address?

67 Hisada, Naruko Onsen, Osaki, Miyagi Prefecture

What is the access information?

Located in Naruko Onsen, Higashi-Naruko Onsen, Osaki City, Miyagi Prefecture. The facility is situated 200 meters ahead after crossing the Kamikawara Bridge and turning right. Be aware that some car navigation systems may provide incorrect directions. About 20 minutes by car to Onikube Geyser, about 5 minutes by car to Naruko Onsen foot bath.

Is there a parking lot?

Yes, we have one. Please contact the facility for details.

What time is check-out?

10:00.

What time is check-in?

15:00.

Traveling with children (1)

Can we stay with children?

Of course. The parking lot is right in front of the entrance, making it convenient for families with small children. The day-use bath rate for infants is 100 yen. For larger groups, we also have a spacious room available for shared use.

Rooms (1)

What types of guest rooms are available?

We have 3 types: ① 8–10 tatami with toilet (5 rooms total, 2–5 guests), ② 6 tatami with toilet (1 room total, 1–3 guests), ③ 6–8 tatami without toilet (8 rooms total, 1–4 guests). All rooms are equipped with TV, mini fridge, tea set, and safe. Amenities include toothbrush, face towel, bath towel, and yukata (depending on the plan).

Prices (1)

What is the accommodation tax in Miyagi Prefecture?

An accommodation tax was introduced in Naruko Onsen, Miyagi Prefecture starting January 13, 2026. It is charged at 300 yen per person per night for stays without meals (before tax) of 6,000 yen or more.

Facilities and equipment (1)

Is there an elevator? Can we stay in a first-floor room?

Our facility is 2 stories but does not have an elevator. If you would like a first-floor room, please inquire as early as possible when making your reservation.

Hot springs (2)

What type of hot spring water is used? Is it source water with no recirculation?

The indoor bath features pure sodium bicarbonate spring water, while the open-air bath features sodium bicarbonate sulfur spring water. Both are sourced directly from our own spring with no recirculation. We have one indoor bath and one open-air bath for each gender.

Is day-use bathing available?

Day-use bathing is available. Reception is 11:30–17:00 on weekdays and 11:30–15:00 on weekends and holidays. Rates are 500 yen for adults, 300 yen for children, and 100 yen for infants.

Shuttle service (1)

Do you offer shuttle service?

We offer shuttle service within Miyagi Prefecture. Additional charges may apply depending on the area. For details, please contact us by phone at 0229-84-7639.

Meals (2)

What kind of meals are served? Can we eat in a private room?

We serve homemade dishes prepared with seasonal ingredients from mountain and sea. We have 3 private dining rooms and arrange the venue according to your group composition (room selection is not available). Lunch is available by reservation for 3,500 yen and up (before tax).

Can we hold large group banquets?

We have a banquet hall of 80 tatami mats or more and can accommodate up to 100 people. As it can be divided in the middle, we also accept smaller banquets. Banquets and meals with hot spring facilities are available. Lunch and banquets are 3,500 yen and up (reservation required). For details, please contact us at 0229-84-7639.

Parking (1)

Is there a car park? Is there a charge?

There is a free car park with 20 spaces in front of the entrance (first come, first served). Large buses can also be parked (up to 2). It is convenient for families with small children and those with mobility difficulties.