Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available in every room, along with a video-on-demand service.
Access / Shuttle service (1)
Is there a shuttle from Tateyama Station?
A free shuttle bus runs from the west exit of Tateyama Station. Services to the hotel leave at 9:30, 10:40, 14:10, 16:10 and 17:30, and from the hotel at 9:00, 10:05, 13:30, 15:30 and 17:05 (please confirm in advance).
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. Times may differ depending on the plan; please check the details of the plan you book.
Nearby activities (1)
Can I play golf?
Guests booking through the official website receive 3,000 yen off the green fee at Tateyama Country Club, about 3 minutes away by car. Please contact the golf course on 0470-29-1111 for details.
Smoking (1)
Where can I smoke?
All rooms are non-smoking. There is a dedicated smoking room in the hotel for guests who wish to smoke.
Traveling with children (1)
Is it enjoyable with children?
There is a family plan with half price for elementary school children and free for younger children. With table tennis, squash and the summer pool, indoors and out, it is a resort well suited to family holidays.
Rooms (1)
What room types are there?
Every room has a balcony, and you can choose between sea-side, mountain-side and cottage settings. There are suites and garden-view rooms, and all 145 rooms have free Wi-Fi and a video-on-demand service.
Facilities (1)
Is there a pool?
There is an outdoor pool open in summer only, available on the days you arrive and leave. Please bring your own towel. The pool may close in severe weather or thunderstorms.
Hot springs / Large public baths (1)
Is there a hot spring, and when can I use it?
There is a large hot spring bathing hall using our own source (silky water at pH 8.6, good for the skin), along with an open-air bath and a bath with a view on the top floor. Bathing hours are 13:00-24:00 and 5:00-9:00 the following morning.
Meals (1)
What food can I eat?
As well as a breakfast buffet, dinner is a buffet of about 50 dishes including beef steak and seafood, with an unlimited drinks option (draught beer and more). The menu centres on local Boso fish and vegetables.
Parking (1)
Is there parking?
There is free parking. Please see the official website or ask the front desk about capacity and whether booking is needed.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
352 Konuma, Tateyama City, Chiba Prefecture
How do I get there?
A free shuttle bus runs from the west exit of Tateyama Station (please confirm in advance). About 30 minutes by car from Tomiura IC on the Futtsu-Tateyama Road. Highway buses run from Tokyo Station and Shinjuku Station to Tateyama Station.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.