Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How far is the Sannai Maruyama site?
The Sannai Maruyama site is about 6 km away, reached by car or taxi.
How do I get to Aomori Station or Nebuta Museum Wa Rasse?
JR Aomori Station is about 3 minutes by car or about 15 minutes' walk. Nebuta Museum Wa Rasse is about 17 minutes by public transport. The hotel is a convenient base for sightseeing in Aomori.
Check-in (1)
What are the check-in and check-out times?
Check-in is 14:00 and check-out is 11:00.
Nearby sightseeing (1)
Can I walk to ASPAM?
The Aomori Prefectural Tourist Center ASPAM is about 9 minutes' walk away, convenient for buying Aomori souvenirs and local products.
Rooms (1)
How many rooms are there, and of what types?
There are 211 rooms, with a greatly increased number of twin rooms. Some rooms look out over Mutsu Bay or the Hakkoda mountains. Please see the official website for the room types.
Facilities (3)
Are there banquet or meeting rooms?
Six new banquet rooms of various sizes have been added, suitable for business events, functions and weddings. Meeting rooms are also available.
What are the nebuta floats in the lobby?
Five nebuta floats are displayed as though flying through the air in the atrium lobby, so you can feel the power of Aomori's great summer festival all year round. Decorations drawing on Aomori's traditions appear throughout the hotel.
Is exterior work going on at the moment?
Exterior refurbishment is being carried out from 11 May to 30 November 2026, excluding Sundays and public holidays. Noise and odours may occur, and we ask guests to close their curtains when work is in progress near their windows.
Equipment (2)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel.
Are there smoking rooms?
There are several room types, including non-smoking rooms. Please check the official website or ask when booking about smoking rooms.
Meals (1)
What food is served?
The hotel restaurant is popular for dishes made with Aomori seafood. At breakfast, tuna cut in the fisherman's style is a signature dish and is highly rated.
Parking (1)
Is there parking?
There is paid self-parking. Please check the official website or the front desk for rates.
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 3 minutes by car or about 15 minutes' walk from JR Aomori Station. About 15 minutes by car from JR Shin-Aomori Station. About 40 minutes by limousine bus from Aomori Airport, alighting at Shinmachi Nichome, then about 3 minutes on foot.
What is the address?
2-1-26 Honcho, Aomori City, Aomori Prefecture
What time is check-out?
11:00.
What time is check-in?
14:00.