Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get from Kanazawa Station to the hotel?
Take the Hokuriku Bus from bus stop 7–10 at the Kenroku-en-guchi (East) exit of JR Kanazawa Station, get off at the Minami-machi/Oyama Shrine bus stop, and walk for about 1 minute. The bus journey takes approximately 7–8 minutes.
Check-in / check-out (2)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. These may vary depending on your plan, so please confirm at the time of booking.
Can I check out using the TV screen in my room?
If you have no additional charges, you can check out using the TV screen in your room. There is no need to stop by the front desk, which is convenient.
Rooms (1)
How many guest rooms are there and what types?
We have 166 rooms in total. Room types include single, double, and twin, all non-smoking. Rooms feature an original mattress co-developed with Simmons.
Prices (1)
Is there a lodging tax?
According to Kanazawa City's accommodation tax ordinance, an additional accommodation tax per person per night is required. Payment will be made on-site.
Facilities / Equipment (2)
Is there a coin laundry?
We have coin laundry facilities in the building, which is convenient for guests staying long-term.
Can I experience traditional crafts?
Traditional craft experiences (fee applies) are available in the hotel. This is a perfect activity for those who want to experience Kanazawa's craft culture. For details and reservations, please inquire at the front desk.
Sightseeing / Nearby information (1)
How do I get to major attractions nearby?
Kanazawa Castle, Oyama Shrine, Kenroku-en, and the 21st Century Museum of Art are all within walking distance. Omicho Market is also accessible by bus in about 1 minute and then a short walk from the bus stop.
Equipment / Services (2)
Is Wi-Fi available?
Wi-Fi is available in all guest rooms and throughout the hotel. We provide a high-speed internet environment.
What does the complimentary lounge service include?
The 1st floor lounge offers complimentary services that vary by time of day: Dart Coffee's Kanazawa original blend coffee, afternoon service (light snacks), happy hour (wine), and evening tea rice bowl buffet.
Baths / Hot springs (1)
Do you have a public bath? What are the operating hours?
A public bath is located on the 2nd floor. Operating hours are 15:00–1:00 (next day) and 6:00–10:00 in the morning. The bath is equipped with shampoo, conditioner, and body soap.
Meals / Restaurants (1)
What is included in the breakfast?
We serve breakfast with the concept of "freshly baked bread and delicious vegetable breakfast," bringing out the natural flavours of vegetables. This is one of the hotel's signature services alongside our traditional craft experience.
Parking (1)
Is there a parking lot?
The hotel does not have a parking lot. Please use nearby coin parking (5–10 minutes walk from the hotel).
Other (6)
Is there a parking lot?
We do not have parking available.
How do I access the hotel?
From JR Kanazawa Station Kenroku-en-guchi (East exit): Hokuriku Bus, approximately 7–8 minutes to Minami-machi/Oyama Shrine stop, then 1-minute walk. From Komatsu Airport: bus approximately 50 minutes to Musashi-ga-tsuji/Omicho Market stop, then 7-minute walk.
What is the check-in time?
15:00.
What is the check-out time?
11:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
Ishikawa Prefecture, Kanazawa City, Takaoka-cho 2-5