Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 3, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Yufuin Station?
About 8 minutes' walk from JR Yufuin Station. By car it is about 15 minutes from Yufuin IC on the Oita Expressway, and from Oita Airport about 55 minutes by highway bus.
Other (2)
Tell me about the shop and souvenirs.
The shop stocks a wide range of local specialities and souvenirs. There is also an early-morning market, a speciality of Sansuikan, where various local products are sold.
Are there staff who speak foreign languages?
We have staff from overseas, so communication in foreign languages is possible. Please see the official website or contact the hotel directly for details.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. Please ask about early check-out or an extension, which depend on the plan and availability.
Plans (1)
What does the all-inclusive plan cover?
Drinks including beer are unlimited at any time during your stay and can be enjoyed in your room, the lounge and elsewhere. Combined with the dinner and breakfast buffets, it makes for a very satisfying plan.
Rooms (1)
Are there rooms with a view of Mount Yufu?
We have rooms chosen for their views, including Western rooms looking out over Mount Yufu. Please see the official website or check when booking for details.
Facilities (1)
Is there a sauna?
The sauna may be unavailable depending on the season and the state of the facilities. Please see the official website or contact the hotel directly for the latest information.
Hot springs (1)
What are the highlights of the baths?
Our pride is the separate open-air baths for men and women looking out on Mount Yufu. You can enjoy the grand view of the mountain from the lobby and the open-air baths, bathing amid the scenery of each season.
Sightseeing (1)
What sightseeing spots are nearby?
The hotel is in the centre of Yufuin, so attractions such as Lake Kinrin and Yunotsubo Kaido are within walking distance. Our front desk staff are also happy to advise on sightseeing and transport.
Meals (1)
How are meals served?
Dinner is an executive buffet with a live kitchen where the chef prepares dishes such as Oita wagyu teppanyaki in front of you. Breakfast also has a live kitchen along with local dishes and a good choice of desserts. Drinks including beer are unlimited during your stay.
Parking (1)
Is there parking?
Parking is free for hotel guests, with space for about 60 cars and about 6 coaches.
Other (6)
What is the address?
108-1 Kawaminami, Yufuin-cho, Yufu City, Oita Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 8 minutes' walk from JR Yufuin Station. About 15 minutes by car from Yufuin IC on the Oita Expressway. About 55 minutes by highway bus from Oita Airport.