Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 26, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get here from Sendai Station?
Free shuttle buses are available from JR Sendai Station and Izumi-Chuo Subway Station. By car: approximately 10 minutes from Izumi IC on the Tohoku Expressway, or approximately 5 minutes from Izumi PA Smart IC (ETC only). Please refer to the hotel's official website for detailed bus schedules.
Is access convenient for sightseeing in Sendai?
Located about 30 minutes by car from Sendai Station, but easily accessible by free shuttle bus. Sendai International Center and Tohoku University are about 15 minutes by car, and Mitsui Outlet Park Sendai Port is about 20 minutes by car.
Activities (1)
What activities are available?
We offer a wide range of activities including bike rentals, farm experiences, yoga lessons in the hotel garden, and stargazing. Nearby attractions include Sendai Izumi Premium Outlet and Izumi Parktown Golf Club.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Times may vary depending on your plan.
Smoking (1)
Do you have smoking rooms?
We have both non-smoking and smoking rooms available. Please check the details of each accommodation plan at the time of booking.
Children / Families (1)
Can I stay with children?
We welcome guests with children. Children 5 years old and under stay free of charge when sharing a parent's room and using the existing beds.
Rooms (1)
What types of rooms do you have?
We have 110 rooms total, including junior suites and various other types. Garden-side rooms offer views of the hotel's garden and you can enjoy seasonal illumination displays.
Banquets / Weddings (1)
Can I use the hotel for weddings or banquets?
We have a chapel, banquet halls and conference rooms. We also accommodate various events and banquets. Please contact the hotel for details.
Equipment / Services (1)
Is Wi-Fi available?
Free Wi-Fi and wired internet are available in guest rooms and throughout the facility.
Meals (1)
What restaurants are available?
We have 3 restaurants and a lobby lounge. Breakfast is served buffet-style with menus featuring Sendai specialty ingredients. Seasonal beer gardens are also held.
On-site facilities (1)
Do you have a spa or wellness facilities?
We have spa facilities on site. For details on menus and rates, please check the hotel's official website or contact the front desk.
Parking (1)
Is there a parking lot? Is there a charge?
Free parking is available for a total of 220 vehicles (71 in the hotel basement parking lot, 35 in the hotel surface lot, and 114 in the temporary lot). Advance reservation is not required. EV/PHV charging stations are also installed for 20 vehicles.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
What is the checkout time?
11:00.
What is the check-in time?
15:00.
How do I get there?
Free shuttle bus available from JR Sendai Station and Subway Izumi Chuo Station (confirmation required), about 10 minutes by car from Tohoku Expressway Izumi IC, about 5 minutes from Izumi PA Smart IC (ETC only).
What is the address?
6-2-1 Teraoka, Izumi-ku, Sendai, Miyagi Prefecture