Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get here from Naha Airport?
From Naha Airport, you can take the airport limousine bus, which stops in front of the hotel (approximately 80 minutes). By taxi or rental car, take the Okinawa Expressway to Ishikawa IC, then drive about 10 minutes (total approximately 60 minutes from the airport).
Activities (3)
What marine sports are available?
We offer a variety of water activities including flying jetboard, banana boat, snorkeling, and cruises. You can enjoy snorkeling even in winter. For details, please visit the activity counter.
How do I book the dolphin interaction program?
Dolphin programs cannot be pre-booked on your check-in date. Reservations are accepted on a first-come, first-served basis at the activity counter (8:30–17:00) after check-in. Some programs may be available for advance booking; please contact the hotel for details.
What are the operating hours of the activity counter?
The activity counter is open 8:30–17:00. The registration deadline for each program is one hour before the start time. Contents may change depending on weather, sea conditions, and animal health.
Check-in / check-out (2)
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is until 11:00. Times may vary depending on your booking plan. If you arrive before check-in, we can hold your luggage.
Can I have my luggage stored after checkout?
We can store your luggage at the bell desk after checkout. You're welcome to enjoy the beach or hotel facilities after checking out before leaving.
Beach / Pools (1)
Is there a private beach? When can you swim there?
The hotel has a private beach featuring emerald-green waters that was selected as a special choice in the "Top 100 Quality Swimming Beaches." Generally, the swimming season in Okinawa is April to October, but you can swim in winter on warm days. Detailed swimming hours vary by season.
Children / Families (1)
Can families with children enjoy it here?
Yes, this is a very popular resort for families. We offer programs where you can interact with animals such as dolphins, sea lions, and kangaroos, as well as marine sports including banana boat rides and snorkeling. We also regularly hold programs such as kids' stamp rallies.
Rooms (1)
What types of guest rooms are available?
All rooms have ocean views with balconies. We offer several room types including Superior Twin, Corner Beach View, and Deluxe Twin. Please select your preferred type when making a reservation.
Equipment / Services (2)
Is Wi-Fi available?
Wi-Fi is available throughout the hotel. Please ask staff at check-in for connection details and coverage areas.
Is smoking allowed?
Please check our official website or ask staff at check-in about smoking policies in the hotel. You can choose smoking or non-smoking rooms at the time of booking.
Meals (1)
How many restaurants are there? What kind of cuisine can we enjoy?
The hotel has over 10 restaurants. You can enjoy a wide range of dining, including buffet-style lunch, BBQ dinner, Ryukyu breakfast featuring Okinawan cuisine (limited to 30 servings daily), and bars.
Parking (1)
Is there parking?
Yes, we have parking available. Guests can use it; please contact the hotel for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking?
Yes, it is available. Please contact the facility for details.
What time is check-in?
14:00.
How do I get there?
About 10 minutes by car from Ishikawa IC on the Okinawa Expressway. From Naha Airport: approximately 80 minutes by airport limousine bus (get off in front of the hotel), or approximately 60 minutes by car or taxi.
What is the address?
3425-2 Yamada, Onna, Kunigami Gun, Okinawa Prefecture
What time is check-out?
11:00.