Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How far is it from Nishitetsu Tenjin Station?
Directly connected to Nishitetsu Fukuoka (Tenjin) Station, about 2 minutes' walk. From exits 5 and 6A of the subway Tenjin Station it is about 5 minutes' walk. The front desk is on the fifth floor of Solaria Plaza.
How long does it take from Hakata Station to Tenjin?
About 5 minutes by subway or 10 minutes by car from JR Hakata Station. From Fukuoka Airport it is about 11 minutes to Tenjin Station on the subway Kuko Line.
Check-in (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00. Times may differ by plan.
Surroundings (1)
How convenient is it for shopping and the cinema?
Solaria Plaza, which houses the hotel, contains fashion shops and TOHO Cinemas Tenjin Solaria. The Tenjin underground shopping mall and the department stores are also within walking distance, making this an excellent location for shopping.
Traveling with children (1)
Can I stay with children?
Yes, children of any age may stay. Please contact the hotel in advance about extra beds and cots.
Rooms (1)
What is distinctive about the rooms?
Every room has a bathroom with a separate washing area and Imari ware fittings. Every room also has a coffee machine, and bath salts are provided in the bathroom.
Facilities (1)
Can I use the fitness gym?
Hotel guests may use the Central Wellness Club on the ninth floor of Solaria Plaza free of charge. Please ask at the hotel front desk.
Equipment (1)
Is Wi-Fi available?
Yes, free Wi-Fi is available in the hotel.
Meals (2)
Is there room service?
Yes, room service is available. Please ask at the front desk for details.
What restaurants are there?
The New York style grill restaurant Red Fiamma on the top floor, the 17th, also serves a breakfast buffet. The teppanyaki restaurant Asagi serves wagyu beef teppanyaki blended with French cuisine.
Parking (1)
Is there parking?
You can use the Solaria Nishitetsu Hotel underground car park on the third basement level of the Solaria Plaza building, or the Solaria Terminal car park. Hotel guests pay 2,000 yen per car per night (vehicles cannot enter or leave between 24:00 and 6:00).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
Directly connected to Nishitetsu Fukuoka (Tenjin) Station, about 2 minutes' walk. About 5 minutes' walk from exits 5 and 6A of Tenjin Station on the subway Kuko Line. About 5 minutes' walk from Tenjin-Minami Station on the subway Nanakuma Line. About 10 minutes by car from JR Hakata Station. About 20 minutes by car from Fukuoka Airport.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-2-43 Tenjin, Chuo Ward, Fukuoka City, Fukuoka Prefecture