Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 17, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
All rooms are equipped with wired and wireless LAN (Wi-Fi). You can use the internet comfortably.
Access (2)
How do I get from Yamaguchi Ube Airport?
About 10 minutes by taxi from Yamaguchi Ube Airport. By car, it's about 15 minutes from Ube IC on the Sanyo Expressway.
How long does it take from Ube-Shinkawa Station to the hotel?
About 5 minutes on foot from Ube-Shinkawa Station on the JR Ube Line. Located in the city center, it's a convenient location for both business and sightseeing.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is at 11:00. Relatively early check-in and late check-out make it easy to plan your sightseeing schedule.
Business travel (1)
Is it suitable for business trips?
Located a 5-minute walk from Ube Shinkawa Station, with convenient access to local companies like Ube Industries. It is also close to Yamaguchi University Hospital and Watanabe Memorial Hall. Stylish rooms make it ideal for business use.
Room amenities (1)
What kind of beds are used?
All rooms are equipped with Simmons beds and Lofty pillows, ensuring comfortable sleep.
宴会・法要 (1)
Can you host celebrations, Buddhist memorial services, and other gatherings with meals?
We accommodate celebrations, formal engagement ceremonies, Buddhist memorial services, and various gatherings. Our chefs provide the finest dishes through their skill and sensibility, with heartfelt hospitality.
Sightseeing / Nearby (1)
Is it close to Tokiwa Park and Yamaguchi Ube Airport?
About 10 minutes by taxi from Yamaguchi Ube Airport, and within about 15 minutes by car to Tokiwa Park. The location is convenient for accessing major tourist spots in Ube city.
Meals (1)
Can you tell me about the in-house restaurants?
We offer multiple restaurants including Creative Dining Camellia (breakfast, lunch, dinner), teppanyaki restaurant, and Japanese cuisine. You can enjoy dishes made with carefully selected seasonal ingredients.
Parking (1)
Is there a parking lot?
Free parking is available. However, as the number of spaces is limited, we also recommend using public transportation.
Other (6)
What is the address?
1-7-1 Shima, Ube City, Yamaguchi Prefecture
Is there a parking lot?
It is available. For details, please contact the facility.
What time is check-out?
11:00.
Can I use Wi-Fi?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
About 5 minutes on foot from Ube-Shinkawa Station on the JR Ube Line. About 15 minutes by car from Ube IC on the Sanyo Expressway. About 10 minutes by taxi from Yamaguchi Ube Airport.
What time is check-in?
14:00.