Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from the nearest station?
Alight at Kinjofuto Station on the Aonami Line and walk about 8 minutes. From JR Nagoya Station the Aonami Line takes about 24 minutes.
Services (2)
Is there a concierge service?
There is a concierge service offering tourist information and help with requests. The front desk is staffed 24 hours a day, all year round.
Can I send luggage in advance?
You can send luggage to the hotel in advance. Please contact the hotel directly for the address and how it is handled (tel 050-5840-0505).
Check-in (1)
What are the check-in and check-out times?
Check-in is from 16:00 (accepted until 24:00) and check-out is 11:00. Times may differ by plan.
Accessibility (1)
What provision is there for guests with a disability?
There is accessible parking nearby, braille signage in the building, emergency voice call devices, staff able to use sign language and written communication, and rooms with emergency warning lights.
レゴランド連携 (1)
Can I go straight into LEGOLAND Japan?
The hotel is within walking distance of the main gate of LEGOLAND Japan. We also offer plans with park tickets for guests, and you can receive an e-ticket by email in advance and go straight to the park.
Traveling with children (1)
Is there a children's pool?
There is a children's pool 0.6 m deep, free to use (open all year, by booking). You need to apply at check-in, and children under 3 must be accompanied by an adult. Swimwear is required and the water is kept at 30 degrees.
Rooms (2)
Can I add a cot or an extra bed?
Cots and extra beds cannot be added in any room type. Please choose a room type that suits the size of your party.
What themes do the rooms have?
The rooms are designed around the world of LEGO, with themed rooms such as Ninjago. New themed rooms are added from time to time, including LEGO Friends rooms.
Meals (1)
Is there a restaurant or shop?
There is a restaurant and a shop (9:00-21:00) in the hotel, with menus for children as well.
Parking (1)
Does the hotel have its own car park?
The hotel has no car park of its own. Please use a paid car park nearby (about 1,000 yen maximum on weekdays and 1,500 yen at weekends).
Other (6)
What time is check-in?
16:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is not available.
How do I get there?
About 8 minutes' walk from Kinjofuto Station on the Aonami Line. About 24 minutes from JR Nagoya Station on the Aonami Line.
What is the address?
2-7-1 Kinjofuto, Minato Ward, Nagoya City, Aichi Prefecture
What time is check-out?
11:00.