Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 2, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available throughout the facility.
Access (1)
How long does it take from Kakunodate Station?
The hotel is located right next to JR Akita Shinkansen Kakunodate Station, about 30 seconds on foot. You'll reach the hotel immediately after exiting the ticket gate. It's convenient even on rainy days.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 11:00. We store luggage before check-in and after check-out, so you can head out sightseeing right after arrival.
Nearby sightseeing (1)
How long does it take to get to Bukeyashiki-dori?
It takes about 20 minutes on foot from the hotel to Bukeyashiki-dori. Along the way you'll find shops selling birch crafts and traditional Japanese sweets. Bicycle rentals (paid) are also available near the hotel.
Traveling with children (1)
Can I stay with children?
We offer a free bed-sharing plan for preschool children (bedding provided separately). The hotel has a gift shop and tourism information, making it ideal for family trips.
Seasons / Notes (1)
Is there anything to be aware of in winter?
In winter, road surfaces may freeze, so please bring tire chains. We recommend using studless tires if you are driving.
Rooms (2)
What types of rooms are available?
Twin rooms (17–24 m²), Four rooms (4-person capacity with twin bed plus 2 sofa beds), and others. All rooms feature Simmons beds, are non-smoking, and have Wi-Fi.
What is a Train View Room?
A room where you can view the Akita Shinkansen 'Komachi' train up close. It is particularly popular with children. Please inquire at the time of booking if interested.
Meals (1)
What is on the breakfast menu?
Breakfast is served from 7:00 to 9:00 at the first-floor restaurant "Ochaya Sakura-Komachi." The menu features freshly cooked Akita komachi rice and Akita regional dishes including inaniwa udon, Hinai chicken oyakodon (parent-and-child rice bowl), and Ogarioba-yaki.
On-site facilities (1)
Can I buy souvenirs here?
The hotel gift shop offers a wide selection of local specialties from Kakunodate and throughout Akita, as well as traditional crafts such as kabazaiku (birch bark inlay work).
Parking (1)
Is there parking? What is the charge?
There is free parking for regular cars on the back side of the hotel building (maximum 9 cars, first-come first-served). If full, we can guide you to a nearby parking lot, so please let the front desk know.
Other (6)
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
About 30 seconds on foot from JR Akita Shinkansen Kakunodate Station (adjacent to the station). From Omagari IC on the Akita Expressway: about 26 km via National Route 105 (about 35 minutes). From Morioka IC on the Tohoku Expressway: about 60 km via National Route 46 (about 70 minutes).
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
14 Nakasugasawa, Kakunodate, Senboku, Akita
Is there parking?
Yes, parking is available. Please contact the facility for details.