Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 26, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
Where can I check the shuttle bus schedule?
You can check the shuttle bus timetable on the hotel's official website access page. Service is available on a fixed schedule from both Matsushima Kaigan Station and Matsushima Station.
How do I get there from Sendai Station?
From JR Sendai Station, transfer to either JR Senseki Line or Tohoku Main Line, get off at either Matsushima Kaigan Station or Matsushima Station, and use the complimentary shuttle bus. The shuttle bus runs on a fixed schedule. By car, it's about 5 minutes from Sanriku Expressway Matsushima Kaigan IC.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is at 11:00. Times may vary depending on your plan, so please check your booking details.
Large public baths / Hot springs (1)
Can guests with tattoos use the large bath?
Guests with tattoos are not permitted to use the large bath.
Children / Families (1)
Can families with children stay here? What is the children's rate?
We welcome families with children. Rates are as follows: elementary school children 70% of the adult rate, children aged 3 to preschool 50% of the adult rate, 2-year-olds ¥2,200 (tax included) for facility entrance, and children aged 0–1 are free (no bedding or meals provided).
Rooms (1)
What types of rooms are available?
We offer two types: sea-view rooms and mountain-view rooms. Sea-view rooms provide an expansive view of Matsushima Bay, while mountain-view rooms offer a peaceful setting surrounded by nature. We also have spacious Japanese-Western rooms.
Hot springs / Baths (1)
Do you have hot springs? Do you have an outdoor bath?
We have a natural hot spring large bath and outdoor bath. From the outdoor bath you can enjoy a panoramic view of Matsushima Bay, and at night you can experience the magical atmosphere created by LED lighting. In the morning, you can also watch the sunrise.
Special occasions (1)
Do you offer services for anniversaries or birthdays?
We can arrange cakes and flower bouquets with advance booking (additional charge). For details, please contact Taikanso Reservation Center at 022-354-5214.
Equipment / Services (1)
Is Wi-Fi available?
Internet connection is available within the facility. Please check with the hotel for details.
Meals (1)
What is included in dinner?
You can choose from three dinner options: "Japanese and Western Chinese buffet", "Japanese seafood buffet", or "Japanese kaiseki (requires advance reservation)". The buffets feature chefs preparing Japanese, Western, and Chinese dishes using seasonal ingredients from Miyagi's sea and mountains.
On-site facilities (1)
Is there a pool?
We have an outdoor pool available in summer only. It cannot be used outside the season. For details, please contact the hotel.
Parking (1)
Is there parking? Is there a charge?
We have approximately 200 spaces of free paved parking. If full, we will direct you to the second and third parking lots (unpaved). Please note all parking is open-air. For motorcycles, there is no covered parking available.
Other (6)
What time is check-out?
11:00
What time is check-in?
14:00
How do I get there?
About 3 minutes by hotel complimentary shuttle bus from JR Senseki Line Matsushima Kaigan Station, or about 5 minutes by car from Sanriku Expressway Matsushima Kaigan IC
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is your address?
Matsushima, Matsushima-machi, Miyagi-gun, Miyagi Prefecture 10-76 Inuta
Is there parking?
Parking is available. For details, please contact the facility.