Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Yes, free Wi-Fi is available.
Access (2)
How do I get there from the nearest station?
Very conveniently: about 1 minute's walk from exit A7 of Mitsukoshimae Station on the Tokyo Metro Ginza and Hanzomon lines. From JR Tokyo Station it is about 10 minutes' walk.
What sightseeing spots are nearby?
Historic and shopping destinations nearby include the Mitsui Main Building, a nationally designated Important Cultural Property next door, Nihombashi Mitsukoshi main store (about 2 minutes' walk) and the Nihonbashi bridge itself, within walking distance.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 12:00.
Accessibility (1)
Is the hotel accessible?
There are wheelchair-accessible routes and accessible facilities. Please see the hotel's official website or contact us directly for details.
Rooms (1)
What is the view from the rooms?
From about 200 m above the ground the hotel commands a splendid view of Tokyo across the Nihonbashi and Marunouchi districts.
Facilities (2)
What is the hotel's concept?
It combines a dignified presence and modern Japanese style with the latest technology and outstanding service. It is a luxury hotel that has repeatedly received the Forbes Travel Guide's top five-star rating.
Is there a spa?
The hotel has the acclaimed Mandarin Spa, offering a wide range of treatments and highly rated by the Forbes Travel Guide.
Meals (2)
What restaurants are there?
There is a wide range of Japanese and Western restaurants, including French cuisine and sushi, each offering a dining experience full of surprise and delight.
Is room service available?
Yes, room service is available. Please check the hours with the front desk during your stay.
Parking (1)
Is there parking?
There is a paid car park. Please contact the hotel's official website or the front desk for details of capacity, charges and height restrictions.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 1 minute's walk from exit A7 of Mitsukoshimae Station on the Tokyo Metro Ginza and Hanzomon lines, or about 10 minutes' walk from JR Tokyo Station.
What time is check-in?
15:00.
What time is check-out?
12:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
Nihonbashi Mitsui Tower, 2-1-1 Nihonbashi Muromachi, Chuo Ward, Tokyo