Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on June 25, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (1)

How far is it from Hachinohe Interchange?

About 3 minutes by car from Hachinohe IC on the Hachinohe Expressway, which is very convenient. Free parking is available for regular-size vehicles (large vehicles require a fee).

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is 15:00 and check-out is 10:00. Times may vary depending on the plan.

Reservations / Cancellation (1)

What is the cancellation policy?

The policy varies by plan. Please check our official website (rio-hotels.co.jp/hachinohe/) for details.

Meetings / Banquets (1)

Can the facility be used for banquets and conferences?

We accommodate various banquets and conferences. For details, please visit our official website or call us.

Traveling with children (1)

Can families with children stay here?

Family stays are welcome. Please check the available plans for details.

Hot springs / Baths (1)

Is there natural hot spring?

There is a natural hot spring that receives positive reviews. You can relax in the hot spring while viewing the city lights of Hachinohe.

Sightseeing / Location (1)

What are nearby tourist attractions?

The facility is conveniently located near Miroku Yokocho (food stall village), Tatebahashi Kaigishi Morning Market, Taneshio Kaigan coastline, and Kabutojima. It is located in the city centre of Hachinohe.

Equipment / Wi-Fi (1)

Is Wi-Fi available?

Wi-Fi is available throughout the facility.

Meals (1)

What kind of cuisine is served at the restaurant?

We serve dishes made with seasonal ingredients from Hachinohe. For details, please check our official website.

Parking (1)

Is there parking? Is there a charge?

There are multiple affiliated parking lots. Vianova Parking (191 spaces, up to 2.1m height), Times Hachinohe Inagawa, Daimaru Parking, and Hachiseito Parking are available. Present your parking ticket at the front desk for a rate of 500 yen (tax included) from 17:00 to 10:00 the next day.

Other (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

What is the address?

1 Jusanichi-cho, Hachinohe, Aomori Prefecture

How do I get there?

About 15 minutes on foot from Moto-Hachinohe Station on the JR Hachinohe Line. About 20 minutes by taxi from Hachinohe Station on the Tohoku Shinkansen. About 3 minutes by car from Hachinohe IC on the Hachinohe Expressway.

What time is check-in?

15:00

What time is check-out?

10:00

Is there parking?

Parking is available. For details, please contact the facility.