Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 20, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a shuttle service from Takeo Onsen Station?
A free shuttle bus service is available from Takeo Onsen Station (for arrival and departure). Advance reservation by the previous day is required. Shared rides may apply.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00.
Pets (1)
Can I stay with my pet?
Dog-friendly rooms are available (such as deluxe Japanese-Western rooms with pet accommodation plans). Please check the official website or contact the hotel directly for details.
Basic information (1)
What is the hotel's concept?
The concept is "a hot spring resort where you experience the four seasons with all five senses," offering stays themed around "recovery" for the mind and body. It opened in spring 2023 as Garden Terraces Resorts' first hot spring ryokan.
Rooms (1)
How many rooms do you have, and what types are available?
All rooms are suites with hot spring baths. For details on room types and quantities, please check our official website.
Facilities (1)
What kind of facility is the infinity spa?
An open-air infinity spa fed with Takeo hot spring water, available year-round. Combined with 2 types of sauna, it offers an authentic spa experience.
Hot springs / Sauna (1)
What types of sauna are available and how do I use them?
There are 2 types of unisex sauna (swimsuit required): a rowyuу sauna and a dry sauna, which are available year-round along with the infinity spa.
Hot springs / Baths (1)
I hear all rooms have hot spring water. What kind of hot spring is it?
Takeo hot spring (weakly alkaline simple mineral spring) is supplied to all rooms. You can enjoy this celebrated 1,300-year-old hot spring with reputed benefits for fatigue recovery, neuralgia, muscle pain, and joint pain as many times as you wish in your room.
Sightseeing / Nearby information (1)
What tourist attractions are nearby?
Takeo city has the Space Museum, Mifuneyama Rakuen (Rakan no Yu), and Lake Ikenouzit with swan boats. The pottery regions of Arita and Imari, as well as Huis Ten Bosch, are also conveniently accessible by car.
Meals (1)
What kind of food is served?
Creative Japanese kaiseki cuisine featuring Saga beef and other Saga prefecture ingredients. The lounge offers Japanese sake from Saga, Japan's rice region. Breakfast is a carefully prepared Japanese set menu featuring kamado (clay pot) cooked "Sagabiyori," a special A-rank local rice.
Parking (1)
Do you have parking?
Free parking for 80 cars. Valet service is not available.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What time is check-in?
15:00.
How do I get there?
About 8 minutes by car from Takeo Onsen Station (free shuttle bus available, advance reservation required) / About 10 minutes by car from Takeo Kitakata IC on the Nagasaki Expressway
What is the address?
15750-1 Nagashima, Takeo City, Saga Prefecture
What time is check-out?
11:00.