Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 26, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a free shuttle bus from Sendai Station?
A free shuttle bus operates between Sendai Station East Exit and the hotel. Hotel departures at 10:00, 12:45, 15:00; Sendai Station East Exit departures at 11:00, 14:00, 16:00. Reservations required by the day before—buses do not run without bookings. Limited to guests with accommodation or day-use reservations.
Weddings (1)
Is it possible to have a wedding ceremony at the chapel?
The hotel has a chapel on-site and wedding events are available. Please contact the hotel for details.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:30. Times may vary depending on your plan.
Rooms (1)
What types of guest rooms are available?
Japanese-style rooms with views of the Natori River and Western-style rooms with beds using duvet-style bedding are available.
Hot springs / Baths (3)
Can I use the hot spring for day-use?
For day-use inquiries, please contact the hotel directly for details.
When is the large bath cleaned?
The large bath is unavailable for cleaning approximately from 9:00 AM to 11:30 AM.
What kind of hot spring is it?
It is a natural hot spring drawn from 800 meters underground, a weakly alkaline sodium chloride spring that is gentle on the skin. You can enjoy a relaxing bath in the large public bath with a view of the Natori River.
Sightseeing (1)
Are there tourist spots in Akiu Onsen?
Near the hotel are scenic spots such as Rairaikyo Gorge and Akiu Falls. There are also experience facilities such as Akiu Craft Village scattered throughout the area.
Meals (2)
What kind of dinner is served?
You can choose between two types: a full French cuisine course or kaiseki (Japanese multi-course dinner). The refined French cuisine is one of the hotel's specialties.
What is included in breakfast?
Breakfast is offered buffet-style and features many Miyagi Prefecture specialties including Sendai beef tongue.
On-site facilities (1)
Is there an art museum?
There is an art museum within the hotel. For details about the exhibitions, please contact the hotel or visit the official website.
Parking (1)
Is there a parking lot? Is there a charge?
There is a free parking lot with 90 spaces.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-in?
15:00.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
What is the address?
1-2 Yukamoto Yukizawa, Akiu-cho, Taihaku Ward, Sendai, Miyagi Prefecture
How do I get there?
Approximately 15 minutes by car from Sendai Minami IC on the Tōhoku Expressway, approximately 50 minutes by bus from JR Sendai Station, or by complimentary hotel shuttle bus from the east exit of Sendai Station (reservation required by the previous day)
What time is check-out?
10:30.