Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a free shuttle from Sasebo Station?
The free shuttle service between Sasebo Station and the hotel was discontinued on 1 May 2025. Please use a taxi or a local bus.
Services (1)
Is there a concierge service?
Yes, there is a concierge service. Please feel free to ask about sightseeing and activities.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. Times may differ depending on the plan.
Rooms (1)
What room types are there?
The hotel is divided into the main building and the BEKKAN, with ocean-view Japanese-Western rooms, Japanese-Western rooms, deluxe twins and Japanese rooms with beds. The sweeping views of Kujukushima are a point of pride.
Facilities / Equipment (2)
What is the BEKKAN, renovated in May 2025?
On 1 May 2025 our sister hotel Kujukushima Seaside Terrace Hotel & Spa Hanamizuki reopened as Hotel Flags Sasebo Kujukushima the BEKKAN, with a new large bathing hall, an outdoor pool, a sauna, a relaxation space and a premium lounge for hotel guests.
Can anyone use the premium lounge?
The premium lounge on the second floor is for guests of the BEKKAN only, serving drinks including sake from Kyushu, along with finger food.
Hot springs / Large public baths (2)
What kind of hot spring is it?
It is natural hot spring water brought from Hirado Onsen, one of Nagasaki's celebrated springs, a sodium bicarbonate spring said to help with fatigue and poor circulation. The women's bath also has a shampoo bar where you can choose the scent and effect you prefer.
What are the opening hours of the large bathing hall?
The bathing hall is open 15:00-24:00 and 6:00-9:00 the following morning.
Location / Nearby sightseeing (1)
Is Kujukushima close to the hotel?
The hotel is superbly placed with Kujukushima Pearl Sea Resort spread out in front. The Kujukushima Aquarium and the Kujukushima Visitor Center are about 15 minutes' walk away.
Connectivity / Equipment (1)
Is Wi-Fi available?
Yes, free Wi-Fi is available inside the hotel.
Meals (1)
How are meals served?
Both breakfast and dinner are Japanese, Western and Chinese buffets. Breakfast is 7:00-10:00 (last orders 9:30), and dinner has two sittings: 17:30-19:00 and 19:30-21:00.
Parking (1)
Is there parking?
Parking is available. Please contact the property for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes by car from Sasebo-Chuo IC. About 10 minutes by taxi from JR Sasebo Station.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
740 Kashimae-cho, Sasebo City, Nagasaki Prefecture