Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from the nearest station?
About 30 minutes by taxi from JR Kibukawa Station or JR Kameyama Station. A shuttle bus is also available (advance booking, guests only). Pick-ups leave for Kibukawa Station at 14:25 and 15:55 and for Kameyama Station at 15:10; returns leave the hotel between 10:20 and 10:30. By car it is about 15-20 minutes from Koka-Tsuchiyama IC on the Shin-Meishin Expressway.
スポーツ施設 (2)
What sports facilities are there besides golf?
There is a good range including tennis and ground golf, along with an indoor pool so you can play sport whatever the season.
Is there a golf course?
There is an 18-hole golf course designed around the idea of a course you can enjoy without strain, a gentle and beautiful layout with the Suzuka mountains in the distance.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. Times may differ by the plan you book.
Accessibility (1)
Is the hotel accessible?
Yes, there is accessible parking, automatic doors, accessible toilets, wheelchairs to borrow and lifts, so guests with limited mobility are well provided for.
Pets (1)
Can I stay with a pet?
There are facilities where pets are welcome, for members of the Diamond Doggies Club only. Please see the official website or contact the hotel for details.
Rooms (1)
What room types are there?
There is a wide range: Western-style rooms (including twins), Japanese-style rooms, cottages and trailer homes where you can stay with your dog. There are 100 rooms in all.
Hot springs / Large public baths (3)
Is there a hot spring, and what facilities does it have?
There is the Koka hot spring Yapponpon no Yu, whose silky, softening water is our pride. It has an open-air rock bath, a bathing hall with full and half-immersion areas, and a sauna, all free for guests during their stay.
Is there a Shigaraki ware family bath?
Yes, there is a family (private) bath in Shigaraki ware, a luxurious space where you can enjoy a traditional Japanese craft while soaking in the hot spring.
Is there a stone sauna?
Yes, there is a stone sauna using bakuhanseki and germanium as floor materials.
Meals (1)
What food can I enjoy?
Breakfast is a buffet of about 50 Japanese and Western dishes, and dinner features Shiga specialities including Omi beef. Dinner is either a buffet or a Japanese set meal, depending on the plan.
Parking (1)
Is there parking?
There is outdoor parking for 400 cars, free for hotel guests.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 15-20 minutes by car from Koka-Tsuchiyama IC on the Shin-Meishin Expressway. About 30 minutes by taxi from JR Kibukawa Station or JR Kameyama Station (a shuttle bus is available, booking required).
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1711 Kurokawa, Tsuchiyama Town, Koka City, Shiga Prefecture