Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 25, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Internet access is available inside the hotel. Please check at check-in for details.
Access / Shuttle service (1)
Is there a pick-up service from the nearest JR station?
For guests arriving by train we collect from Igami Station. Please contact the hotel in advance.
Spa / Amenities (1)
Is there a stone sauna bath?
There is a stone sauna bath, and a beauty treatment room alongside it for relaxation.
ダイニング・バー (1)
Is there a sake bar?
There is a sake bar, Umi to Tsuki. After check-in you can relax in the lounge with sake or sparkling wine while looking out to sea.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 12:00. Times may differ depending on the plan (some plans have check-in at 16:00).
Nearby sightseeing (1)
What sightseeing spots are nearby?
The hotel is about 20 minutes from Tsunoshima and about 50 minutes from Hagi, so access to nearby attractions is good. In winter the national road between Mine and Yumoto can freeze, so please take care if driving.
Rooms (1)
What room types are there?
There are 13 types of restful room to suit different styles of travel (38 rooms in all). All look out over Yuya Bay, and 28 rooms were renovated in 2024. There are also rooms with their own hot spring bath and special rooms with an open-air bath.
Hot springs / Baths (1)
What is distinctive about the hot spring?
It is our own source, a beauty bath that came first in the skin-moisturising category of the national hot spring vote two years running. The water feels thick and smooth, and the large bath and open-air bath Gensou-no-Yu look out over Yuya Bay. There are also private baths and a sauna.
Special occasions / Special plans (1)
Are there anniversary plans?
We offer anniversary plans, including a stay in a special room with our finest cuisine and all-inclusive benefits. Please see the official website for details.
Meals (1)
What is the food like?
You can enjoy kaiseki cuisine made with seasonal local ingredients. There are several dining venues, including the private dining rooms of Asai and the Japanese restaurant Amanoyu, and the venue depends on the plan. A special kaiseki combining Kenran beef with seasonal ingredients is also served.
Parking (1)
Is there parking?
There is free parking for 100 vehicles, with no booking needed.
Other (6)
What is the address?
10130 Igami, Yuya, Nagato City, Yamaguchi Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
12:00.
What time is check-in?
15:00.
How do I get there?
About 20 minutes' walk or about 3 minutes by taxi from Igami Station on the JR San'in Main Line (pick-up available for rail passengers; please contact us). About 50 minutes from Mine IC on the Chugoku Expressway, or about 80 minutes from Shimonoseki IC. About 20 minutes from Tsunoshima and about 50 minutes from Hagi.