常見問題一覽

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交通方式 (1)

How do I get there from Kaminoyama-Onsen Station?

About 6 minutes by taxi from Kaminoyama-Onsen Station on the JR Ou Main Line, and a scheduled shuttle is also available. From Yamagata-Zao IC on the Yamagata Expressway it is about 20-30 minutes via National Route 13. From Tokyo, Kaminoyama-Onsen Station is about 2 hours 26 minutes by Yamagata Shinkansen.

美食/伴手禮 (1)

What is the inn's famous kiln pudding?

Yamagata Pudding, which grew out of the inn's signature kiln pudding, is made with seasonal fruit and Yamagata ingredients. It is sold at the shop in the Koyo car park and has become a standard Yamagata souvenir.

入住/退房 (1)

What are the check-in and check-out times?

Check-in is 15:00 (latest 24:00) and check-out is 10:00.

周邊觀光 (1)

What sightseeing spots are nearby?

Kaminoyama City lies at the foot of the Zao mountains, with something to see in every season. Kaminoyama Onsen was first tapped about 560 years ago and the town retains its character as a former castle and post town. It is also an ideal base for Zao.

親子同行 (1)

Can I stay with children?

Yes, you can stay with children. As a large inn we are well equipped. Please check when booking or see the official website for children's rates and arrangements.

実績・特徴 (1)

How has the inn performed in Japan's 100 best hotels and inns?

The inn has been in the top 10 of Japan's 100 best hotels and inns as selected by industry professionals for more than 40 consecutive years. It is a prestigious award chosen by specialists in travel and hospitality.

客房 (1)

What room types are there?

It is a large inn with 118 rooms, offering a wide choice including rooms with a semi-open-air bath, sixth-floor rooms with an open-air bath (renovated in 2019), rooms with a view over Hayama and rooms with beds.

溫泉 (1)

What are the qualities of the hot spring?

It is a sodium, calcium, chloride and sulphate spring, one of the three great beauty spring types. Its metasilicic acid helps keep the skin's moisture and oils in balance, leaving it soft and fine-textured. Kaminoyama Onsen was first tapped about 560 years ago.

溫泉/設施 (1)

What are the bathing facilities like?

The eighth-floor bathing hall with a view has an open-air bath looking out over the Zao mountains and the lights of Kaminoyama. On the first floor there is a barrel open-air bath and an indoor bath, plus a hot sauna and a cold sauna called the kamakura sauna. A private bath is also available.

設備/Wi-Fi (1)

Is Wi-Fi available?

Free Wi-Fi is available inside the inn.

餐點 (1)

What food is served?

Under the concept of the finest flavours of Michinoku, our chefs prepare dishes from carefully chosen Yamagata ingredients. Dinner is a Japanese set menu with a choice of plans, and breakfast is a buffet. Main dishes of Yonezawa beef and Yamagata beef are especially popular.

停車場 (1)

Is there parking?

There is a car park with 300 spaces, free to use.

其他 (6)

What time is check-out?

10:00.

What time is check-in?

15:00.

How do I get there?

About 6 minutes by taxi from Kaminoyama-Onsen Station on the JR Ou Main Line (a scheduled shuttle is also available). About 20-30 minutes from Yamagata-Zao IC on the Yamagata Expressway via National Route 13.

What is the address?

5-20 Hayama, Kaminoyama City, Yamagata Prefecture

Is there parking?

Parking is available. Please contact the property for details.

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.