常见问题一览
该设施的 FAQ 以英文发布。AI 聊天会用您提问的语言回答。
英文回答是根据设施的日文信息机器翻译而成。重要事项请直接向设施确认。
也可以从常见问题一览中查找答案。
以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年7月12日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi available?
Internet connection is available in guest rooms. Details will be provided at check-in.
入住／退房 (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 10:00 the next day. Times may vary depending on the plan.
客房 (1)
Please describe the guest room design.
Each guest room has different colours and design so that you won't get bored no matter how many times you stay. The rooms feature a stylish design that contrasts with the classical exterior and lobby. All 190 rooms are non-smoking.
设施 (2)
Is there a coin laundry?
Coin laundry is available on the 3rd and 12th floors. Detergent is automatically dispensed. We do not offer cleaning services.
What is base isolation construction?
Excel Inn Omiya is the only base-isolated hotel in Saitama Prefecture. Drawing on lessons from the Great East Japan Earthquake, we have adopted a safety design that prioritises 'caring for our guests' lives.' You can stay with peace of mind even during major earthquakes.
温泉／浴池 (1)
Please tell me about the top-floor public bath.
There is a men's and women's separate observation public bath on the top floor of the hotel. You can enjoy the view of Omiya while watching the Shinkansen trains pass slowly like a diorama from the balcony.
禁烟／吸烟 (1)
Are all rooms non-smoking?
Yes. All guest rooms are non-smoking. Please use the designated smoking areas in the building.
行李 (1)
Can luggage be sent or received?
If you plan to send luggage before check-in, please contact the hotel in advance. Without prior notification, we may not be able to accept delivery. Please clearly write the check-in date and guest name on the shipping label.
餐食 (1)
Is breakfast available?
We provide breakfast. You can enjoy a breakfast that satisfies both your heart and your appetite. Please check the details in your booking plan.
停车场 (1)
Is there a parking lot?
We do not have a dedicated parking lot. Please use 'NPC Omiya Sakuragi-cho 1-chome No. 2' behind the hotel (maximum stay 19 hours, 1,500 yen).
其他 (6)
What time is check-out?
10:00.
What is the address?
1-164 Sakuragi-cho, Omiya Ward, Saitama City, Saitama Prefecture
Is there a parking lot?
We do not provide one.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
About 2 minutes walk from the west exit of JR Omiya Station (Shinkansen ticket gate)
What time is check-in?
15:00.