자주 묻는 질문 목록
이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.
영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.
자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.
아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 8월 4일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel.
오시는 길 (1)
How do I get there from Kagoshima-Chuo Station?
About 10 minutes by taxi from JR Kagoshima-Chuo Station. The hotel's free shuttle bus can also be used (please contact the hotel for details). From Tenmonkan it is also about 10 minutes.
취소 (1)
What is the cancellation policy?
The cancellation policy varies by plan. Please check your booking confirmation email or the plan details on the official website.
스파 (1)
Is there a spa or beauty salon?
There is a spa and beauty salon in the hotel, offering treatments using Kagoshima ingredients. Advance booking may be required.
체크인·체크아웃 (1)
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is by 11:00. Times may differ by plan.
반려동물 (1)
Can I stay with a pet?
Please see the hotel's official website or contact the front desk directly about staying with a pet.
아이 동반 (1)
Can I stay with children?
Yes, guests with children are welcome and our staff will look after your family's needs. Please discuss children's amenities and meals with the front desk in advance.
온천 (1)
Is there a hot spring, and what is it like?
There is an open-air hot spring with a view, fed straight from the source, where you bathe looking out at Sakurajima. Special rooms such as the premium suites also have their own hot spring bath fed from the source.
금연·흡연 (1)
Can I choose a smoking or non-smoking room?
Both non-smoking and smoking rooms are available. Please tell us your preference when booking or in advance at the front desk.
관광 (1)
How do I see Sakurajima and the city?
The Shiroyama observation deck is about 5 minutes' walk from the hotel. Sengan-en, Kagoshima Aquarium and the Museum of the Meiji Restoration are about 15 minutes by car. Sakurajima is about 15 minutes by ferry (you need to get to the ferry terminal). Please ask the hotel concierge for tourist information.
식사 (1)
What restaurants are there?
There are several restaurants serving dishes made with seasonal Kagoshima ingredients. There is also a facility serving the hotel's own craft beer, a bar, and the takeaway shop Ippinkan.
주차장 (1)
Is there parking, and how much?
There is a car park, charged, at about 1,300 yen per night for hotel guests as a guide. Please check with the hotel for capacity and current prices.
기타 (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes by car or taxi from JR Kagoshima-Chuo Station. About 40 minutes by car from Kagoshima Airport. A free shuttle bus runs from the hotel (please check). About 5 minutes' walk to the Shiroyama observation deck.
What time is check-in?
14:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
41-1 Shinshoincho, Kagoshima City, Kagoshima Prefecture