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오시는 길 (1)
How do I get to the hotel from Shin-Kobe Station?
The hotel is directly connected to Shin-Kobe Station on the JR Sanyo Shinkansen and the Kobe Municipal Subway, so you can walk in straight from the station. From Sannomiya it is one stop on the Kobe Municipal Subway (about 2 minutes).
체크인·체크아웃 (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan, so please check the details of the plan you book. Luggage can be stored before check-in and after check-out.
비즈니스·연회 (1)
Are there banquet or meeting rooms?
There are 23 banquet and meeting rooms, used for everything from business events to celebrations and weddings.
포인트·회원 (1)
Can I earn IHG points?
IHG One Rewards points are earned only on bookings made through the official hotel website, by phone or via IHG.com. Bookings through travel agents may not earn points.
흡연 (1)
Are there smoking rooms?
Non-smoking rooms are available. Please check with the hotel when booking if you require a smoking room.
아이 동반 (1)
What is provided for children?
Elementary school age and under sharing a bed stay free. Cots (for under-1s), bed guards, children's slippers and children's nightwear are available (numbers are limited, so please ask when booking).
객실·전망 (1)
What is the view from the rooms?
All rooms are on the 14th floor or above. Rooms on the east side look out over Osaka Bay, and those on the west over the city of Kobe and as far as Awaji Island.
시설 (2)
Is there a pool or fitness facility?
There is an indoor pool lit by a skylight (2,640 yen, children 1,320 yen). Under-18s may use the pool only. The gym is free for hotel guests 24 hours a day.
What is the Club Lounge?
It is a lounge for Club Room guests only. On the 37th floor, overlooking the night view of Kobe, it serves the chef's own menu and dishes made with Hyogo ingredients for a special experience.
설비 (1)
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the hotel.
식사 (1)
How many restaurants are there?
There are nine restaurants and bars in total, with a wide range of Japanese, Western and Chinese dining, including menus made with ingredients from Kobe and Hyogo.
주차장 (1)
Is there parking, and how much does it cost?
There are 650 parking spaces, at 1,500 yen per vehicle per night. Club Floor guests park one vehicle per room free of charge.
기타 (6)
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
Directly connected to Shin-Kobe Station on the JR Sanyo Shinkansen and the Kobe Municipal Subway. One stop, about 2 minutes, by subway from Sannomiya (JR, Hanshin and Hankyu).
What is the address?
1-chome Kitano-cho, Chuo Ward, Kobe City, Hyogo Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
What time is check-in?
15:00.