Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 27, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Ibusuki Station?
About 15 minutes' walk from JR Ibusuki Station, or about 5 minutes by taxi (within the base fare).
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-22:00 and check-out is 10:00.
Nearby information (1)
Is there a convenience store or shops nearby?
There is a convenience store within 5 minutes' walk.
Opening information (1)
Are there closing days?
We close for maintenance and other reasons at times through the year. Please see the news page of the official website for the next closure dates.
Rooms (2)
How many rooms are there?
There are 50 rooms in all, in a range of types including sea-facing Japanese rooms looking over Kinko Bay, Western twin rooms and rooms with their own open-air bath.
Are there rooms with an open-air bath?
Yes, we have rooms with their own open-air bath. There are also ocean-view rooms looking out over Kinko Bay.
Hot springs (2)
What is the reviving bath?
It is our well-known bath, fed at 100 per cent from our own source without recirculation. The bathing hall has a spacious open-air bath and a sauna, where you can refresh body and mind.
How do I get to the sand bath?
A free shuttle bus runs every 15 minutes to the Saraku sand bath hall, so you can easily try Ibusuki's famous sand steam bath.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available in the building.
Meals (1)
What food is served?
Our pride is local cuisine prepared by the head chef from carefully chosen ingredients from nearby fishing ports and farms. The menu changes with the season, offering kaiseki you can taste only at Shogetsu.
Parking (1)
Is there parking?
There is outdoor parking for 30 cars, free for hotel guests, first come, first served.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 15 minutes' walk or 5 minutes by taxi from Ibusuki Station on the JR Ibusuki Makurazaki Line. About 45 minutes from Taniyama IC on the Ibusuki Skyline via Route 226.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-12-7 Yunohama, Ibusuki City, Kagoshima Prefecture