Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get there from the nearest station?
About 20 minutes by car from Kintetsu Ugata Station (a paid shuttle bus is available, booking required). By car it is about 50 minutes from Tamaki IC on the Ise Expressway via Minamiise Town and Hamajima-cho.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 10:00.
Reservations (1)
Can I book by phone?
Telephone bookings are taken on 0599-53-1502, 9:00-18:00 (we do not take sales calls).
Nearby sightseeing (1)
What sightseeing spots are nearby?
The Espana Cruise, a 50-minute sightseeing boat around Ago Bay, pearl workshop experiences and the Yokoyama Observatory (one Michelin star) are all nearby. The area is also famous as the birthplace of pearl cultivation.
Traveling with children (1)
Can I stay with children?
Families with children are welcome. Please call 0599-53-1502 (9:00-18:00) about children's plans and rates.
Hot springs (2)
Can I see Ago Bay from the open-air bath?
Yes, the open-air bath commands a sweeping view of Ago Bay. You can bathe while looking at the ria coastline and the pearl rafts floating on the water.
What is distinctive about the hot spring?
We have Hamajima Onsen, the first hot spring tapped in Ise-Shima, in 1985, known as a beauty bath. You can bathe in the open-air bath with a fine view of Ago Bay.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available inside the inn. Please contact us for details.
Meals (1)
What is the food like?
We serve dishes making the most of fresh seafood from Ise-Shima. Plans with a choice of two lavish dishes using seasonal Mie produce are also available.
Parking (1)
Is there parking, and is there a charge?
There is parking. Please see the FAQ page of the official website or call 0599-53-1502 about charges.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 20 minutes by car from Kintetsu Ugata Station (a paid shuttle bus is available, booking required). About 50 minutes from Tamaki IC on the Ise Expressway via Minamiise Town and Hamajima-cho.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
Hamajima, Hamajima-cho, Shima City, Mie Prefecture