Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get here from the nearest station?
About 1.45 km from JR Sanin Main Line Tamayu Onsen Station (approximately 7 minutes by car). About 50 minutes via the Yonago Expressway and Route 9.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 3:00 PM–6:00 PM, and check-out is 10:00 AM. Times may vary depending on your plan, so please confirm when making your reservation.
Traveling with children (1)
Can I stay with children?
Families with children are welcome. Please feel free to discuss your preferred room type and meal options when making your reservation or before check-in.
Rooms (1)
How many guest rooms are there and what types?
We have 108–109 rooms in total. Room types include traditional Japanese-style suites such as the Sukiya-style tatami room "Kichijo", as well as Japanese-style and Japanese-Western hybrid rooms with different character.
Hot springs / Baths (3)
What types of hot spring baths are available?
Men's large bath "Ukitono" (wooden and stone bath with open-air bath), women's large bath "Ukifune" (open-air bath overlooking flowers and greenery), 9th-floor observation open-air bath "Tenyu no Yu", guest rooms with private open-air baths featuring fresh spring water, and hand baths and foot baths.
What is the spring quality of Tamatsukuri Onsen like?
Tamatsukuri Onsen is also called "the water of the gods" and is known for its silky-smooth mineral composition. It contains abundant ingredients that promote moisture retention and warmth, earning it the nickname "natural lotion" and a reputation as a beauty bath. Even long soaks are unlikely to cause fatigue.
Is there a sauna?
We have a low-temperature sauna in the women's public bath. The fine mist and hot spring minerals can boost immunity and provide skin-beautifying effects.
Equipment (1)
Is Wi-Fi available in all rooms?
Wi-Fi is installed in all guest rooms and is available free of charge.
Shuttle service (1)
Is there a shuttle service?
For details about shuttle service from JR Tamayu Onsen Station, please check our official website or call us. We can arrange this when you make your reservation.
Meals (1)
What meals are served?
We serve kaiseki cuisine featuring Minami's traditional recipes developed over 130 years. The focus is on multi-course dinners using seasonal Sanin ingredients including freshwater clams from Lake Shinji and alfonsino. Meal content varies by plan, so please confirm at the time of booking.
Parking (1)
Is there parking?
We provide free parking for 80 vehicles. We are conveniently located about 10 minutes by car from Tamatsukuri IC on the Sanin Expressway.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
1218-8 Tamatsukuri, Tamayu, Matsue, Shimane Prefecture
How do I get there?
Approximately 1.45 km from Tamatsukuri Onsen Station on the JR Sanin Main Line. About 10 minutes by car from Tamatsukuri IC on the Sanin Expressway. Free parking available (80 spaces).
What time is check-in?
3:00 PM.
What time is check-out?
10:00 AM.
Is there parking?
Yes, parking is available. For details, please contact the facility.