Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 28, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the property.
Access (1)
How do I get there from Naha Airport?
About 1 hour by air from Naha Airport to Ishigaki Airport, then about 35 minutes by free shuttle bus from Ishigaki Airport to the hotel. The ferry terminal is about 20 minutes by car from Ishigaki Airport.
Activities (1)
Can I enjoy marine activities?
Yes, you can enjoy a range of marine activities including snorkelling at Fusaki Beach directly in front. Arrangements can be made at the hotel.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00-22:00 and check-out is 11:00. Times may differ depending on the plan, so please check the details of your booked plan.
Nearby sightseeing (1)
Can I see the sunset?
Yes. As the hotel is on the west coast of Ishigaki Island, you can see a beautiful sunset every day from spots such as THE STAR BAR. Between swims and pool time you can enjoy a drink in your swimwear while looking out over the blue sea and sky.
Traveling with children (1)
Is it enjoyable with children?
Yes. There are plenty of facilities children enjoy, including one of Ishigaki Island's largest pool areas and Splash Park. A childcare service is also offered.
Facilities (2)
What kinds of pools are there?
The hotel has one of Ishigaki Island's largest pool areas, including the Aqua Garden beachside pool (seasonal) and Splash Park, an attraction with 1.2 tonnes of flowing water (seasonal). The night pool is also very popular. There is an indoor pool as well.
Is the beach right in front of the hotel?
Yes, the hotel is on the beach, with Fusaki Beach directly in front. The beach is so rich in nature that you can see tropical fish even within the swimming area.
Hot springs / Spa (1)
What are the communal bath and spa facilities?
There is a communal bath and a sauna on site. There is also a spa, where you can enjoy relaxation in the Ishigaki Island style.
Shuttle service (1)
Is there an airport transfer?
Yes, there is a free shuttle bus from Ishigaki Airport to the hotel. The airport counter is open 10:00-17:30. If you are using Shimojishima Airport, please check the official website.
Meals (1)
What restaurants are there?
There are restaurants including Ryukyu Shintenchi (Okinawan and Ryukyu cuisine) and Ishigaki Bold Kitchen. Both offer a wide selection of dishes making the most of Ishigaki Island ingredients.
Parking (1)
Is there parking?
Yes, there is a car park with space for 288 vehicles, free for hotel guests (first come, first served).
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
About 35 minutes by car from Painushima Ishigaki Airport. About 15 minutes by car to Ishigaki Port Ferry Terminal. A free shuttle bus runs between Ishigaki Airport and the hotel (airport counter open 10:00-17:30).
What time is check-out?
11:00.
What time is check-in?
15:00.
What is the address?
1625 Arakawa, Ishigaki City, Okinawa Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.