Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Is there a shuttle from the station?
A welcome shuttle bus runs between the hotel and Katsuyama Station on the Echizen Railway and Fukui Station on the Hokuriku Shinkansen (free, booking required), also calling at the Dinosaur Museum. The route can vary by season, so please check with the hotel when booking.
Activities (1)
Are there activities in summer?
Outside the ski season the hotel operates as a highland resort with a range of summer activities. The building also has a pool (open all year), table tennis, a barbecue garden and karaoke rooms.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-23:00 and check-out is 11:00. Times may differ depending on the plan, so please check the details of the plan you book.
Pets (1)
Can I stay with a pet?
There are pet rooms (Western style, with a cage). Dogs must be at least a year old and house-trained, and you must submit certificates for a combined vaccination covering at least five diseases and for rabies.
Nearby spots (2)
How do I get to the Dinosaur Museum?
The Fukui Prefectural Dinosaur Museum is about 15 minutes by car from the hotel. The welcome bus also calls there, so please ask when you use it.
How far is the ski area?
The hotel stands at the foot of the slopes at Ski Jam Katsuyama, within walking distance of the ski area, so you can be out on the snow immediately in winter.
Traveling with children (1)
Is it easy to stay here with children?
Yes, we offer a range of family plans. The age bands are adults (13 and over), elementary school children (7-12), young children with meal and futon (4-6) and young children without meal or futon (0-3). Children aged 3 and under sharing a bed stay free (no futon or meal); where the system adds a charge, we waive it on site.
Hot springs / Baths (1)
What are the bathing facilities like?
There is a large bathing hall using good-quality natural hot spring water, plus an open-air bath, a jacuzzi, a sauna and other spa facilities. A bathing tax of 150 yen per person is charged separately.
Meals (1)
What food is served?
You can choose from French, Italian and Japanese dining to suit your taste. Please contact the hotel in advance if you have a food allergy.
House rules (1)
Is the whole hotel non-smoking?
Yes, the entire hotel is non-smoking, including the restaurants and lobby. Please bear this in mind when you stay.
On-site facilities (1)
Is there a coin laundry?
Yes, there is a coin laundry in the hotel (paid), convenient for multi-night stays.
Parking (1)
Is there parking?
Yes, there is a large car park with 4,000 spaces. In winter a snow-clearing contribution of 1,000 yen per vehicle is charged.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 30 minutes by welcome bus (free, booking required) from Katsuyama Station on the Echizen Railway. By car, from Fukui-Kita JCT on the Hokuriku Expressway via Katsuyama IC on the Chubu-Jukan Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
170-70 Katsuyama City, Fukui Prefecture