Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available inside the hotel. Please check with the hotel for details.
Access (3)
How long does it take from Kansai International Airport?
About 45 minutes to Namba Station on the Nankai Rapi:t. As the hotel is directly connected to Nankai Namba Station, the journey from the airport is very straightforward.
Can I enter directly from Nankai Namba Station?
Yes, the hotel is directly above Nankai Namba Station, so you can walk in straight from the station without getting wet in the rain.
How easy is it to reach Dotonbori and Shinsaibashi?
The hotel is directly connected to Namba Station, so Dotonbori, Shinsaibashi, Amerikamura and the other main attractions of southern Osaka are all within walking distance, very convenient for shopping and eating out.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 11:00.
Rooms (1)
How many rooms are there, and what is the view?
All 546 rooms (some sources say 548) look out over central Osaka. The executive rooms and suites on floors 32-34 have a panoramic view.
Banquets / Weddings (1)
Are there banquet rooms and a chapel?
There are 18 banquet facilities and a chapel, used for weddings, large parties, business meetings and other events.
Facilities / Equipment (2)
Is there a spa or fitness centre?
There is a spa and fitness centre. Please contact the hotel directly for hours and charges.
What is the Executive Club Lounge?
The Swiss Executive Club Lounge is reserved for guests in the executive rooms and suites on floors 32-34, offering all-day refreshments and evening cocktails.
Meals (1)
How many restaurants are there?
There are six restaurants and bars (by some counts eight), including Japanese and Chinese restaurants. Tavola 36 on the top floor offers dining with a panoramic view.
Parking (1)
Is there parking, and how much does it cost?
There is a car park with 357 spaces. The guest rate is around 3,300 yen per night including tax, subject to change without notice. Please check with the hotel for details.
Other (6)
What time is check-in?
15:00.
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
5-1-60 Namba, Chuo Ward, Osaka City, Osaka Prefecture
How do I get there?
Directly connected to Namba Station on the Nankai Electric Railway. About 3 minutes' walk from Namba Station on the Osaka Metro Midosuji, Yotsubashi and Sennichimae lines. Direct from Kansai International Airport on the Nankai Rapi:t (about 45 minutes).
What time is check-out?
11:00.