Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 10, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi / Connectivity (1)
Is Wi-Fi available?
Wi-Fi is available in the hotel. Please check the room information or ask at the front desk for details.
Access (1)
How long does it take from JR Hiroshima Station?
About 10 minutes by taxi from the south exit of JR Hiroshima Station. Using the Hiroshima Electric Railway tram, alight at Hijiyamashita (about 8 minutes) and walk about 10 minutes.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 12:00. Times may differ by plan.
Pets (1)
Can I stay with a pet?
There are accommodation plans with pet-friendly rooms, including plans with room-service breakfast for the owner. Please see the official website for details.
Membership / Points (1)
Can I use Hilton Honors points?
Yes, Hilton Honors members can earn and use points and access member discount plans exclusive to the official website. There are also benefits such as unconditional Gold status.
Meetings / Banquets (1)
Are there banquet rooms and meeting rooms?
We have the newest and largest banquet and conference facilities in the Chugoku and Shikoku regions, with 20 banquet rooms including a ballroom for more than 1,000 people, suitable even for large international conferences.
Traveling with children / Families (1)
What are the rates for children?
Children aged 7 and over are charged the adult rate. Children aged 6 and under sharing a bed with an adult stay free. If a child aged 6 or under needs an extra bed, please include them in the adult count when booking.
Prices / Tax (1)
Is there an accommodation tax?
Under the Hiroshima Prefecture ordinance, an accommodation tax of 200 yen per guest per night applies where the room rate is 6,000 yen or more. It is paid at the hotel.
Facilities / Amenities (1)
Is there a pool or spa?
On the fifth floor there is a 20 m indoor pool with a jacuzzi, a custom-designed spa with four treatment rooms, a sauna and the latest Technogym equipment. There are also times when children may use the pool (summer only, with an adult).
Sightseeing / Location (1)
How convenient is it for the Peace Memorial Park?
The Atomic Bomb Dome and Peace Memorial Park, a UNESCO World Heritage site, are within walking distance. Hiroshima Castle and the Hondori shopping street are also about 5-10 minutes' walk.
Meals / Restaurants (1)
What restaurants and bars are there?
There are four restaurants and bars offering local ingredients and sake, with live entertainment. The Flo Lounge also offers coffee and a la carte items to take away.
Parking (1)
Is there parking?
There is a car park (charged). Please check the official website or the front desk for capacity, charges and how to use it.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
11-12 Fujimicho, Naka Ward, Hiroshima City, Hiroshima Prefecture
How do I get there?
About 10 minutes by taxi from the south exit of Hiroshima Station on the JR Sanyo Shinkansen. About 10 minutes' walk from the Hijiyamashita stop on the Hiroshima Electric Railway. From Hiroshima Airport, take the limousine bus and alight at the Hiroshima Bus Centre, then about 10 minutes by taxi (or alight at Hiroshima Station and take a taxi, about 10 minutes).
Is there parking?
Parking is available. Please contact the property for details.
What time is check-out?
12:00.
What time is check-in?
15:00.